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Easy-to-follow instructions and fast…
Easy-to-follow instructions and fast turn around on reimbursement! SO happy I chose SPOT!
Insurer: Spot
By: Nicki Allee
I love Trupanion
I love Trupanion! Our little guy has had Trupanion since he was 5 months old, I got the insurance the same time as I picked his Veterinarian, Dr. Evans and now he’s 10 years and they are still a team! I called Trupanion for the first time to speak with customer service because I couldn’t figure out how to submit a Costco Pharmacy claim and she walked me through it with such care and expediency. Then, I made a comment to her about how I appreciate Trupanion and that I was worried that we might get kicked out because we have been filing so many claims since July because of his ear infection and allergies and her response to me was “ No, we would never do that”! That is true customer service and the company itself stands by their mission. Trupanion, you have a customer for life with me and my friends and family!!! Thank you for allowing us to care for our baby without worrying about the financial constraints because we know that we have you as our partner!
Insurer: Trupanion
By: Sandra Escalante
Personnel courtois et inscription simple
Personnel courtois et inscription simple
Insurer: Trupanion Canada
By: Michel Dau
Every year I’ve had this insurance (8…
Every year I’ve had this insurance (8 total), it’s paid for itself in the savings I made. Embrace significantly reduces the risks/challenges of costs associated with pet ownership. They’ve been a godsend for my family.
Insurer: Embrace
By: Wesley Williams
Application was easy
Application was easy, clearly explained all coverage
Insurer: Fetch
By: Marty
The BEST pet insurance company!
I am baffled at the two previous one star reviews. Every pet insurance company has a 14-day waiting policy that is mentioned multiple times all over the webpage. And as long as you submit the correct information (which is detailed on the submission page), the reimbursement process is quick and efficient. The fact that MetLife allows for a family of pets to share a deductible is incredibly helpful, and the company also reimburses for the full vet bill, unlike other companies that give you set prices, such as $25 for a diagnostic fee. You will not be disappointed with this service! I’m a human RN, with 2 cats and a puppy, and I’ve never seen an insurance company be so efficient without any hassle!
Insurer: MetLife
By: Lauren
Stir clear of this company, the absolute worst
Trupanion is just the worst insurance provider there is out there. I have been with them for roughly 2 years, my dog is healthy and hasn't needed any care that required their coverage, and yet they have increased my monthly payments more than double the initial price I signed up for. And upon checking with other customers, they do that to every customer.
Insurer: Trupanion
By: Cassa
Excellent customer service and support
Excellent customer service and support, sometimes walking me through dozens of line items on a claim payment I didn’t understand, PetsBest had it right. Also staff are well trained and are great communicators anytime I contact Customer Service, I never got a wrong or outrageously complex solution to problems.
Insurer: Pets Best
By: Peter Williams
Good insurance
I’ve had good experiences with MetLife Pet ins. It’s easy to submit a claim and I always hear back within a few days. Their price is good also compared to what I was paying with a different company
Don't waste your time - save your money
Don't waste your time. Save your money and use it for your pet's needs. Remember when self checkout, ATM's, pumping your own gas, etc was going to save us tons of money? Me either! Same here. First claim they wanted everything but a video of my dogs birth. That plus the outrageous copay of $115.00! My medical copay is $10. I left work after 38 years of excellence, but I left on disability after my 3rd back surgery. LTD insurance treats you like a criminal. This is SO FAMILLIAR. Pass it by.
Insurer: ASPCA
By: Larry Bannerman