154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 11, 2024

Terrible

Terrible. They take your money and run. Endless automated emails. Requests for information on loop even after it’s been sent 2-3 times. Decline 100% of claims. Avoid at all costs.

Insurer: Embrace

By: jerry morel

August 11, 2024

Easiest claim experience

As long as you have a computer/printer/scanner, this is the easiest claim reporting I have ever had, either for humans or dogs!

Insurer: Embrace

By: RMH

August 11, 2024

Been trying to get ahold of Embrace…

Been trying to get ahold of Embrace regarding my claim. The first claim was denied cause my dog couldn't wait 6 months to get arthritis, now again had to take my dog to the vet, submitted a claim, and still waiting. The status claims awaiting for doctor's note, when I spoke to the Embrace agent I was advised that they did receive the notes from the vet and I should hear back soon. Well, went to my app looked at the claims, and guess what it still states awaiting doctors notes, really. I am totally getting annoyed. I know that its almost a month, but just change the status you got the notes, now it states differently. Just want an answer.

Insurer: Embrace

By: Grisel Drouet

August 11, 2024

I had peace of mind with Embrace

I had peace of mind with Embrace. Everyone o spoke to was so nice.

Insurer: Embrace

By: Susan Gignac

August 11, 2024

Embrace has been wonderful for me!

Embrace has been wonderful for me and my dog. Submitting claims is easy; payment is prompt; coverage is good. I recently canceled a part of the program I don’t need anymore, and was treated courteously and promptly. The remainder of the program I have is important to me to keep in case of a true emergency.

Insurer: Embrace

By: Liss

Verified August 11, 2024

Holly’s insurance claim

The people at Spot Pet insurance were easy to work with, and very helpful!

Insurer: Spot

By: Rhonda Dixion

August 11, 2024

My rate went up after a year

My rate went up after a year. Not worth it imo. There are better rates out there.

Insurer: Embrace

By: Maria Mendoza

August 11, 2024

Easy to use website and app!!

I've been with Embrace for 5 years now for my boy (dog) Jameson and my other boy (cat) BB. Super easy to submit claims on their app and website. They're very fast to get through the claims and to respond with any questions. Will continue to use Embrace for new furkids!!

Insurer: Embrace

By: Mark Cole

August 11, 2024

Very Happy with Pets Best

I submitted a claim for my dog around 11 months after his surgery and it took awhile but it was approved. Very pleased with Pets Best!

Insurer: Pets Best

By: dorothy segar

August 10, 2024

Extremely disappointed beyond belief

First of all, the insurance company claims to give high percentages back from vet bills and whatnot but out of the $400 i spent on my dogs vaccines and one dose of ear drops they gave us a measly $35 back. Furthermore, it took OVER A MONTH for them to process the claim. RIDICULOUS! i was obviously unhappy about these two things so i called them 4 times on different days and was pit on hold each time for almost an hour before i hung up. i would happily cancel my insurance policy with them if they would just answer the phone! Not recommending this company to ANYone.

Insurer: Pets Best

By: Kourtney

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