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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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We only recently signed up
We only recently signed up, but it was an easy process, and the agent was very helpful and explained things very well.
Insurer: Prudent Pet
By: Vicki Grieshaber
Easy claim
It was easy to make a claim a ND I was paid in a timely manor
Insurer: Fetch
By: Barbara S
Easy Claim Process. Prompt Reimbursement
I filed a claim with Spot through the app. I never needed to pick up the phone or check back. Within two days it was handled and paid. Thankfully I have the Platinum Preventive, Accident and Illness policy. Spot paid 80% of the vet’s bill and deposited it directly into my checking account promptly and with zero hassle.
Insurer: Spot
By: Jeffrey Lowy
Was there for me and my Bella when…
Was there for me and my Bella when needed. No red tape. No games. Highly recommend to anyone who has pets.
Insurer: Spot
By: GLIDEN R RIVERA
No customer services/ Historical Medical records provided but being denied without reasons.
No customer services. We dont need 24/7 bot chat. the time review takes TOO LONG. Instead of SOAP, i provided the medical history since 2021 and it's still not accepted.
Insurer: Fetch
By: Han N Nguyen
The quick and easy way of making a…
The quick and easy way of making a claim on line
Insurer: Embrace
By: Byron
Very happy that I got the majority of…
Very happy that I got the majority of my claims reimbursed. If I didn't have Fetch I would be out a lot of money which I did not plan to spend.
Insurer: Fetch
By: customer
Not the message I wanted......
The way Amy handled the situation with me. I called to cancel my membership because I was disappointed in the coverage of the Wellness Program. Claims for our two golden doodle puppies maximized the $650 each during the 4 month membership. Amy reminded me of the disclaimer I agreed to when signing up in April. It was not what I wanted to hear but she was extremely professional and understanding. She offered me an option to reduce the premium while I continue the commitment to fund the Wellness Program through the remaining 8 months.
Insurer: Embrace
By: Alan Duryea
Easiest claim process ever
Easiest claim process ever. Well worth the investment if your fur baby becomes ill.
Insurer: Embrace
By: Carolyn Gavares