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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Representative was very helpful…
Sales representative was very helpful and very patient with all my questions
Insurer: Prudent Pet
By: Angela Learn
Great service
My cat had surgery and it was extremely easy to set up a claim for what I had paid. I sent over all my cats medical history and the bill that I had paid. The website did explicitly state that there would be a delay and would take longer than the original (we will get back to you in (x) number of days). I'm fine with that, things happen and as long as I'm told it's going to take longer, that's okay. After submitting my paperwork, I waited and then got an email explaining what I will be getting back. That was two days ago and the money is back in my account as of today. I'm happy.
Insurer: Embrace
By: Travis Bartosek
Nothing was covered.
I took my dog in for his yearly shots, nothing was covered. But because he had a limp, and the vet consulted me with that and we decided to address it (pano, aka GROWING PAINS) MY WHOLE CLAIM got denied. Pretty messed up for an almost 70$ payment a month, when life is already kicking me in my (non existent) ba lls. I'm very disappointed in the last 4 months I've been purchasing pets best service, and I have a very large social media group, a lot with DOGS, I will highly not recommend if this is not made right. I'm a very angry customer.
Helpful through a difficult situation
Helpful through a difficult situation
Insurer: Fetch Canada
By: Victoria Koutros
Not helpful too expensive and very…
Not helpful too expensive and very quick to not pay for care
Insurer: Embrace
By: RF
They have always been eager to assist…
They have always been eager to assist and have not played any games. It is a pleasure to deal with them
Insurer: Embrace
By: David
I just mailed in an estimate for my…
I just mailed in an estimate for my baby's teeth problem. I always get a quick response.
Insurer: Embrace
By: Helen Walsh
Has saved us money!
It’s so easy to submit claims. Approval is very straight forward and according to clear guidelines. It has saved us a lot of money with our accident prone dog!
Insurer: Embrace
By: MamaStorms
Embrace was definitely the right choice for our fur baby!
We are new to Embrace. Everyone we have communicated with is very friendly, welcoming, and knowledgeable. Submitting a claim is so easy. Thank you!
Insurer: Embrace
By: Janie Parras
The online filing a claim was very easy…
The online filing a claim was very easy to do. This is the first claim in 5 years. Simple and easy to understand.
Insurer: Embrace
By: Sandra G