154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,326 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 21, 2024

Their follow up to ensure you are an…

Their follow up to ensure you are an informed consumer starts after you request a quote. The opportunity to talk to a representative was what caused me to become a customer. Steffie’s explanations were great. Thank you!!

Insurer: Prudent Pet

By: Michael Romans

August 21, 2024

My dog had shots that were due then she Needed her teeth cleaned 4/24

My dog had shots that were due then she had to have her teeth cleaned and they put all of this underneath the wellness care I spent $1200 and I only got back from them $350. I’m definitely going to find another pet insurance company I do not feel that teeth. Cleaning should go under wellness.

Insurer: Embrace

By: Ann Oldenburg

August 21, 2024

Very slow in processing the first…

Very slow in processing the first claim. Still waiting to reimbursed from a July 2024 claim.

Insurer: Embrace

By: Kay Mainor Williams

Verified August 21, 2024

Easy to deal with

Easy to submit claims and no headache to get claims approved. Nice pet insurance.

Insurer: Healthy Paws

By: Daniel Contreras Mundstock

Verified August 21, 2024

Positive Communication Negative Reviewer Protocol

The response time is very impressive & while this time it did take a few weeks, you sent emails & text messages with updates & explanations for the delay. Negative thigs which may be due to the reviewer (perhaps more training or a review of the current protocols for acceptable information). 1) I had to resend the same documentation twice. 2) The medication receipt submitted with the veterinarian's medical notes were insufficient. I had to contact the pharmacy to obtain additional information which was bizarre considering the only way we could have received the antibiotics was because of the veterinarian's prescription (as noted in the medical notes).

Insurer: Fetch

By: Jo

August 21, 2024

Simple but inefficient

The process is easy, but it could be more efficient if I could select the pet and diagnosis and then submit several invoices. Or at least have the option to keep the same pet & diagnosis when submitting several invoices separately.

Insurer: Embrace

By: Meghan Knichel

Verified August 21, 2024

Pleased with Spot Pet Insurance…

Pleased with Spot Pet Insurance so far for my puppy. We read over their recommendations for his care and discussed their suggestions with our vet. Together we have a plan of care for our puppy. Surprisingly, it was literally days between submitting our first vet visit and our Spot claim was paid.

Insurer: Spot

By: Laurie

August 21, 2024

My very first experience making a claim…

My very first experience making a claim was this past week with my miniature Dachshund who is 1 year old. She was not passing anything into her colon and was vomiting. The vet suspected an obstruction. The experience with Trupanion was nothing short of remarkable. I couldn’t believe how quickly everything was approved. It was so nice to know I had coverage when my vet suggested surgery. Thank you Trupanion for living up to what I was told!!!!

Insurer: Trupanion Canada

By: Mike LeClair

Verified August 21, 2024

I was at my State Farm review and we…

I was at my State Farm review and we spoke about our pets during the review. Our agent, Mike Haight, had the sales manager, Courtney, come in to explain Trupanion. Later in the week we called Courtney and asked her to help us better understand the pet insurance and we stopped by to visit her. We even took one of the dogs to the visit. We felt very comfortable with what the insurance offers so we signed up.

Insurer: Trupanion

By: Kevin Mc

Verified August 21, 2024

Protected with amazing insurance

They make it quick and easy to get reimbursed and the customer service is great! Also, I did my research and SPOT has the best coverage for the best deal.

Insurer: Spot

By: Kahea

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