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Pet parents across the U.S. and Canada have left over 220,145 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Good insurance
The people are nice . It's a good insurance
Insurer: Fetch
By: Phyllis Powell
Pet's Best is the perfect name!
My 3 year old Cavachon, Charli, has been suffering from stomach issues (nausea/vomiting) every morning for the last several weeks. So far, she's had 3 visits to our veterinarian and one visit to the ER. After blood tests, they found her Cortisol level was low, so she needed to be tested for Addison's Disease. The results were negative, which is good, but now she may need get an ultrasound as we are still seeking a diagnosis. I am sick with worry because I love her so much. However, having this incredible insurance has definitely eased some of my stress. All of these visits and tests are SO expensive, but knowing Charli can have whatever care she needs without tremendous financial burden is a great feeling. I filed 3 claims within the last 2 weeks and have already received reimbursement for all of them. Thank you SO much! PetsBest truly is the BEST!!"
Claims submission and claim processing
Very easy to submit a claim and processed quickly
Two angels
When dogs age out of our lives, the end is highly traumatic. Even worse is watching them go through the pain that disease brings them. Money is only one of the heartaches along the way, and having a bit of it returned for an animal's care is a big relief. Thanks for making this horrible process just a bit easier.
Excellent customer service
Pets Best has always been fair, convenient and expedient with claims and all other correspondence. The price is great for such great coverage and service.
The application was easy to use and…
The application was easy to use and navigate, will recommend to friends and familia. thank you!
Insurer: MetLife
By: Javier Vizcarra
Discount for completing quote online
Discount for completing quote online and ability to select family vs individual plans for multi-animal household.
Insurer: MetLife
By: Phoenix
Chad was so professional and patient…
Chad was so professional and patient with us as we had many questions. He was very knowledgeable and helpful!
Insurer: Nationwide
By: customer
Added pet
Art, the guy I spoke with was very polite and took his time explaining everything to me.
Insurer: Nationwide
By: Megan
They came through!
I got Pets Best Health insurance the week I adopted my 12-week Lab mix puppy — best decision I ever made, as it turns out. A few months ago she started walking funny. X-rays revealed significant hip dysplasia, which felt like a gut punch for a dog not even two years old. But plot twist: her hips weren't actually the problem. Her two blown knees were. Both of them. On a puppy. Because apparently she decided to go big. After consultations with two vets, more x-rays, and some genuine soul-searching, I went ahead with a bilateral TPLO — both knees, done right — because she deserved a pain-free life, not a lifetime of managing discomfort. Then I braced for the insurance battle. I'd fully prepared myself for the runaround: denied charges, fine-print surprises, the whole thing. Instead? Pets Best paid exactly what their Explanation of Benefits said they would. Every line item. No drama. I'm genuinely floored. Georgia Mae is going to be just fine — and apparently, so is my faith in insurance companies. At least one of them, anyway.
Insurer: Pets Best
By: Erin