223,914+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,914 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pets Best was the BEST decision we ever made
"When our dog was in a vehicle accident on Thanksgiving day it was such a relief that the decision to take him in was easy because we knew we had a plan through Pet's Best. Through X-rays we found he needed emergency surgery and in our small town they don't do those surgeries so we had to travel overnight (in a snow storm) to an emergency clinic. As they went over everything the bill was not the main concern and we likely would have had to amputate because of the cost of surgery for his multiple breaks in his leg. We are so thrilled to see our pup fully healed playing with his brother and our toddler who adores him! We are so grateful for the smooth process with claims and reasonable turn around time. I have recommended Pets Best to any of our family and friends with pets or looking at adopting a new pet. "
Insurer: Pets Best
By: Rebecca
Not so great
Honestly, not super impressed with PetsBeat. I only stay with them because if I change companies my dogs preexisting conditions won’t be covered. It takes several weeks for claims to get paid - even ones that are regularly occurring. One of my dogs gets a shot monthly and every time I get an email like 2 weeks after submitting claim saying they are reaching out to my vet for more info. What could they possibly need? It’s literally the exact same thing they approved the month before.
Insurer: Pets Best
By: Nonya
Explain options very well.
Todd was very helpful and knowledgeable.
Insurer: Nationwide
By: 1st time user
alot easier than over the phone
alot easier than over the phone, feel I have better control
Insurer: MetLife
By: claudia fuentes
Terrible experience from start to…
Terrible experience from start to finish. I was given a heavy sales pitch from a rep at the humane society. I was exhausted and had decision fatigue from being there for hours, but one of his big talking points was that I have nothing to lose and had around a month to cancel and not be charged. Two weeks later I tried to cancel it. The app isn’t not very user friendly or functional, they make you call to cancel. Again, they hit me with hard sales pitches and told me to just keep it the additional two weeks and that I could cancel at any time. So I did. They never mentioned the loophole that if you submit a claim, even if the claim is denied, that this option is now void. A week later I had to take my cat to the emergency vet. They covered absolutely nothing and didn’t even apply the $450 towards my deductible. What a scam! I had Spot pet insurance before them and they are amazing. Never any issues and their app is more user friendly and functional. Claims are quicker too.
Insurer: Fetch
By: Jessa
I was disappointed that Ellie's…
I was disappointed that Ellie's medications were not covered. We went to find out why she was limping and we did but unfortunately I hesitate to even submit the bill as I expect it will be denied. We didn't know the results of her exam before we went. Therefore I do not see how it could be pre-existing. I have read you disqualifications and do not agree with them. I probably will not continue this after the year I signed up for.
Insurer: Pumpkin
By: Myla Streander
It’s easy to submit a claim
It’s easy to submit a claim. There never is issues. My money is sent directly to my bank with no issues.
Insurer: Spot
By: Janice
Addisons diagnosed
My dog was hospitalized twice for Addison disease I submitted the invoices and they were reviewed and I received my payment in about two weeks. Thank goodness I have this insurance since I am retired and live on a fixed income.
Insurer: Spot
By: RITA MCCREADY
Spot on insurance!
I've researched a lot of pet insurance and SPOT is Spot on! Pun intended!! Love them!
Insurer: Spot
By: Tridaugh Winston