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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I have had this insurance for 3 years…
I have had this insurance for 3 years now and this is the FIRST time I have submitted a claim, and it has been processed correctly and in a timely manner. Hopefully from now on the service has improved and will continue to be good.
Insurer: MetLife
By: Wendy
Such an easy website to navigate
Such an easy website to navigate. Prices were less than I was expecting.
Insurer: MetLife
By: Shelly S.
Claim process
It was an easy process prevention med claim. My first experience with this insurance as my dog is still very young. Thank you!
Insurer: MetLife
By: ADRIANA
The service has got better since I…
The service has got better since I initially joined a year or so ago. The reimbursement seems to have sped up. I haven’t really used it for anything major just meds and office visits.
Insurer: MetLife
By: Scott
Very quick response on claims
Very quick response on claims. Good communication and very transparent. I would highly recommend.
Insurer: MetLife
By: Jodie Guttrich
Efficient fast turn around on claims
Efficient fast turn around on claims. No fuss no hassles.
Insurer: MetLife
By: Kveta Barber
Love the quick payment
Love the quick payment
Insurer: MetLife
By: customer
GREAT Company!!
My wife and I have two doxies and we use Fetch Pet for both of them. We did a lot of research when trying to find the right Pet insurance company, and Fetch Pet was the clear winner; we’ve been with them for about three years now. We have both the insurance and the wellness for each of the dogs. Filing claims is so easy through the app! We receive instant notification that the claim has been received, and regular updates while it’s processing. Additionally, processing time has not yet taken the full estimated duration; the turnaround time is quick and the reimbursement goes right into our account, which is so helpful! And if that wasn’t enough, they now have Fetch Pet Rx where we can get the regular medications for the dogs cheaper than through the vet or other pet supply providers. We’ve been so impressed with Fetch Pet. We recommended them to our daughter who now also uses them, and anyone who’s considering pet insurance we recommend Fetch Pet to them as well!
Insurer: Fetch
By: Nick F
quick and easy sign up
quick and easy sign up
Insurer: MetLife
By: customer
So glad we did this
So glad we did this. Getting money back each time is great. Well worth the monthly fee for our little pooch
Insurer: MetLife
By: customer