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I've been a customer since 2020
I've been a customer since 2020. While things were pretty quiet the first couple years – no claims, no issues – the past year has been a challenging one, health-wise, for my aging cat. Having insurance has helped immensely in that it makes it so much easier to say 'yes' to getting kitty the best care possible for as long as she wants to stick around. The online system for submitting claims is easy to use and claims are processed quickly. We have insurance for our younger cat as well. I don't expect to need it anytime soon, but it's great to have peace of mind that we will be able to get her the best care we can when it's needed. I've recommended Embrace to friends with pets.
Insurer: Embrace
By: Ada Ko
EASY TO SUBMIT AND ABLE TO COMMUNICATE…
EASY TO SUBMIT AND ABLE TO COMMUNICATE VIA PHONE AS NEEDED.
Insurer: Embrace
By: Lorraine Finkelstein
Spectacular customer service
Spectacular customer service. Communication is excellent. The EOB are very easy to understand. They are very fair and their payment of claims.
Insurer: Pets Best
By: John Cautillo
Porcupine quills emergency vet visit
You folks covered almost all of Charlie's porcupine quill removal visit to the emergency vet. It was all done online which is so convenient. Thank you! Hopefully he's learned from this painful experience.
Insurer: Spot
By: bhorton
Started out Rough but ended well
Started with my phone but while it was trying to set up the account it was taking forever (not using the app) that I switched to the computer and it was a lot of round about to continue so much so I was worried of getting charged twice. In the end worked out, was one of the better prices for my budget for my senior cat.
Insurer: Fetch Canada
By: Christy Vida
Started out Rough but ended well
Started with my phone but while it was trying to set up the account it was taking forever (not using the app) that I switched to the computer and it was a lot of round about to continue so much so I was worried of getting charged twice. In the end worked out, was one of the better prices for my budget for my senior cat.
Insurer: Fetch Canada
By: Christy Vida
Wellness care
They were fast and and deposit money into account quickly without any issues
Insurer: Spot
By: Billy
This is my first time to avail a pet…
This is my first time to avail a pet insurance to be honest and one lady agent called and we had a blast talking to each other her name is "AMANDA" she was so helpful, she explained everything that I need to know, honestly, I just told myself...Okay, okay and more okay Lol! great experience, and I just hope that everything goes well to everyone including my pet Arya. Overall experience? 5 STARS. I hope y'all continue with y'all great customer service and keep up the good work y'all. Take care and Have a bLessed Day:) Ma. Richards
Insurer: Fetch
By: Aurora Richards
This is my first time to avail a pet…
This is my first time to avail a pet insurance to be honest and one lady agent called and we had a blast talking to each other her name is "AMANDA" she was so helpful, she explained everything that I need to know, honestly, I just told myself...Okay, okay and more okay Lol! great experience, and I just hope that everything goes well to everyone including my pet Arya. Overall experience? 5 STARS. I hope y'all continue with y'all great customer service and keep up the good work y'all. Take care and Have a bLessed Day:) Ma. Richards
Insurer: Fetch
By: Aurora Richards