222,444+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,444 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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LONG Approval Time
Overall I am satisfied with my claims being approved, I’ve submitted two claims and had no issues. However, both times it has taken over a month for the claims to be reviewed. It’s so disappointing, there’s no reason for it to take this long. So many reviews say the same thing. Hire more people!!! I’ve seen/heard that other pet insurance companies take around a week. Waiting over a month is insane in my opinion. I am contemplating switching.
Insurer: Pets Best
By: Taylor
SPOT ON!🐶👍
My dog Teddy unfortunately had two health concerns about a month after I signed up for Spot. Even though they were incurred after the waiting period, I assumed that Spot insurance would find some vague reason to deny them. Boy, was I wrong. They did their diligence and came back to me with both payments. In addition, they kept in touch via email to check on him. I’m a true believer in Spot.
Insurer: Spot
By: Brenda Carlile
It is easy to file a claim
It is easy to file a claim. I have filed 3 claims so far and have been very pleased with the rebursments.
Insurer: AKC
By: DONYA BURRIS
Easy to make claim online.
Easy to make claim online. Payment was efficient.
Insurer: Embrace
By: Barry Baron
Peace of Mind
Spot insurance has been great about prompt payment reimbursement. I would highly recommend Spot Insurance to others. I have two Frenchies that require frequent visits to vet and it gives me peace of mind knowing that they are covered with any accidents or illnesses.
Insurer: Spot
By: Elaine A.
Pricing is competitive
Pricing is competitive. Website is fairly easy to navigate. Communication/response time is quick.
Insurer: Spot
By: Michael Morgan
Saved Jojo's Life
My one-year-old Golden needed a Major Surgery. Thank God for AKC Pet Insurance, they saved our family over 3K. And it helped us to save Jojo's life. Thank You!
Insurer: AKC
By: Erin Selover
I had no issues with Figo Insurance
I had no issues with Figo Insurance. Everything went smoothly when I filed a claim.
Insurer: Figo
By: Edee
Embrace is BEYOND an excellent company!!!!
Embrace is an excellent insurance company! They are fair, professional and pay claims timely without haggling with their customers. This insurance was a godsend when my puppy broke his leg. Over $7000.00 of medical bills. They paid every cent except my deductible. They cared and followed up on his condition. I Highly recommend Embrace to any pet owner.
Insurer: Embrace
By: Nancy Barron
No Vets at WhisperDocs!
I called WhisperDocs, the after hours veterinary help line for Pet's Best, for my 4 y/o Cocker Spaniel and asked to speak with a veterinarian. I was told that I was speaking to a veterinary "nurse" and that NO VETERINARIAN TALKS TO CUSTOMERS ON THE 1-800 PHONE LINE!!! This vet "nurse" was unable to help me with my dog's issue but would not let me speak to a vet. They are in the building but will not come to the phone. PET'S BEST PET INSURANCE states on their website that they provide access to this helpline when you enroll your pet in their insurance and they further state that "A VETERINARIAN IS ALWAYS AVAILABLE TO SPEAK WITH YOU." I called to express my concern to customer service & was told she would forward my concern to management. A couple weeks later, I received a voicemail from customer service stating that my issue was sent to upper management and because it is an upper management issue I will not be receiving a call back or any response. I should just know that my concern was relayed to the appropriate people. How can this pet insurer promise a benefit and then not make it available to paying pet insurance customers??? Isn't this fraudulent advertising??? Please help me get the message out. An "A" or "A+" rated business should not be promising benefits which they know they are not providing. Not sure of exact date of experience with WhisperDocs, but it was within the past two months. Gayle G. APRN, MSN, MBA Addendum: After reading the reply from Pet's Best Pet Insurance, it is clear that they do not make a veterinarian available to you as a customer as they state they do on their website. If they did make a veterinarian available, you can bet they certainly would have said so given the opportunity. Beware!!!
Insurer: Pets Best
By: Gayle Gwozdz