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I appreciated the ease of use of the…
I appreciated the ease of use of the website and timely responses to filing claims.
Insurer: Spot
By: Rose Colby
Simplicity of Filing Claims and Speedy Resolution
Filing the claims for my cat’s three emergency vet visits was incredibly simple and quick. I truly appreciate the ease in supplying the information / billing statements and just clicking submit afterwards. The evaluation from the Embrace team was also very speedy and required no involvement on my part. Overall, I had an easy time filing my claims and receiving an outcome.
Insurer: Embrace
By: Anna M
They need welness and insurance
I had an awesome experience thank you so much for making me and Sookie happy and protected
Insurer: Spot
By: Betty Ellis
Claims processing are fast & easy .
Claims processing are fast & easy .. totally worth it & affordable. Definitely recommend it 100%
Insurer: Spot
By: Chad Jennings
Love Embrace BUT those pre existing condition exclusions….
I love our Embrace Insurance coverage but do take issue with their ( and I’m sure everyone else’s) stance on existing conditions. I understand the concern but to not cover an animal in need at all due to a pre- existing problem is unfair to the animal and to us pet parents. I suggested a lower coverage amount or an option for us to pay extra for such conditions but I doubt my suggestions will be taken seriously just due to way insurance operates!! It would be excellent if Embrace were the first company to institute such an option!!! You wanted my opinion!!!
Insurer: Embrace
By: Customer
I've been a customer since 2020
I've been a customer since 2020. While things were pretty quiet the first couple years – no claims, no issues – the past year has been a challenging one, health-wise, for my aging cat. Having insurance has helped immensely in that it makes it so much easier to say 'yes' to getting kitty the best care possible for as long as she wants to stick around. The online system for submitting claims is easy to use and claims are processed quickly. We have insurance for our younger cat as well. I don't expect to need it anytime soon, but it's great to have peace of mind that we will be able to get her the best care we can when it's needed. I've recommended Embrace to friends with pets.
Insurer: Embrace
By: Ada Ko
EASY TO SUBMIT AND ABLE TO COMMUNICATE…
EASY TO SUBMIT AND ABLE TO COMMUNICATE VIA PHONE AS NEEDED.
Insurer: Embrace
By: Lorraine Finkelstein
Spectacular customer service
Spectacular customer service. Communication is excellent. The EOB are very easy to understand. They are very fair and their payment of claims.
Insurer: Pets Best
By: John Cautillo
Porcupine quills emergency vet visit
You folks covered almost all of Charlie's porcupine quill removal visit to the emergency vet. It was all done online which is so convenient. Thank you! Hopefully he's learned from this painful experience.
Insurer: Spot
By: bhorton