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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 22, 2024

Fast processing of claims and…

Fast processing of claims and reimbursement, easy to use app, great customer service, clear explanations of what is covered and how to file

Insurer: Spot

By: Y.C.

August 22, 2024

No individualization of policies-Blanket

We have 15 year old kitty. Indoor kitty, spade.Due to age we take her for health checks and blood work twice a year. We called to get a quote to see if pet insurance would be the way to go. There are 2 plans, both include the same policy benefits, the only difference is the amount of reimbursement. $250 or $450. A health check and blood work where we live is between $350 and $400. We were quoted a little under $700 annually. I'm sure it's a good insurance for younger pets, I found there is no individualization, it's basically a blanket coverage. They would cover only 1 health check annually, we take her twice, 1blood work. The second visit would be totally out of our pocket. Due to the non-individualization, blanket coverage of the plans provided this is my reason for 3 stars Update, you just went to 2 stars after your response. You know very well you must get your accident to get your wellness and it's still not individualized. You can't choose this and not that. And you can't have wellness without your accident. Oh BTW, I read you were double talkers. This confirmed it. Bye bye.

Insurer: Embrace

By: Troy Gillis

Verified August 22, 2024

Best insurance

I only wish people's insurance was as responsive and as quick to process a claim as ASPCA.

Insurer: ASPCA

By: gail

Verified August 22, 2024

#1 Best Pet Insurance

Healthy Paws is the BEST Pet Insurance you can provide for your pet! They have great customer service, ease of filing claims and prompt reimbursements. Overall, Highly Recommend them!!

Insurer: Healthy Paws

By: Deborah Raho

Verified August 22, 2024

I chose SPOT and I am ecstatic

I chose SPOT because of the sliding deductible/reimbursement/price. It allowed me to get the most value for my money. I also chose SPOT because they also offer Health and Wellness benefits and I just adopted a 4 month old. I have saved thousands of dollars, my puppy had to have knee surgery, and the claim process is so easy and streamlined through the app, even this old Luddite can do it. The best part is the speed of the claim process. I have always received my reimbursement within seven to ten days.

Insurer: Spot

By: Sarah Antoine

Verified August 22, 2024

Was very helpful with my claim

Was very helpful with my claim . Everyone I spoke with was very helpful and supportive. Got my reimbursement back fast. Thanks

Insurer: ASPCA

By: Betty Willson

Verified August 22, 2024

This was the best decision made for insurance

The service is fantastic, refund process is fast and easy. Agents are so kind and helpful. I was most grateful when they assisted with the passing of one of my dogs and was brought to tears with the lovely condolence card they sent.

Insurer: Spot

By: Teresa Hudson

Verified August 22, 2024

If I could rate 0 stars I would.

If I could rat 0 stars I would. My baby had her claw amputated in a freak accident, and I submitted a claim. 2 weeks later, the claim went through, but I wasn’t reimbursed anything.

Insurer: ASPCA

By: Jessica Meehleib

Verified August 22, 2024

Expedition of my claims

Expedition of my claims

Insurer: Spot

By: Susan Junkins

August 22, 2024

Nothing but good things to say

I've been using Trupanion for my cats for three years and have had nothing but good experiences. Any time I needed to submit a claim, the process was simple and reimbursement was shockingly quick. When I needed to cancel a policy after the loss of one of my babies, the customer service staff was accommodating and sympathetic and made the process as easy as possible. I'm so glad I decided to make the investment in pet insurance, and Trupanion has been a great choice! Highly recommended!

Insurer: Trupanion

By: Tara T

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