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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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5 stars, would recommend
Approved and reimbursed my claims quickly, easy to use, helpful in answering questions. Very happy with my entire experience!
Insurer: ManyPets
By: Laurel
Always helpful in answering my…
Always helpful in answering my questions and getting the answers I need in a timely and professional manner.
Insurer: Embrace
By: rjreed
Quick and easy.
Quick and easy.. Check was delivered exactly as stated.
Insurer: Embrace
By: Gail Tinsley
Delanie was so professional and…
Delanie was so professional and kindhearted. She is a gift to represent your company.
Insurer: Prudent Pet
By: J.A.
Embrace Has paid nothing on my claims since I signed up
I was excited to start Embrace because I heard only good things about it. I have since realized it is not what I thought it was. I have had Embrace for over a year and they never paid a single thing out of everything I’ve claimed from new foreleg lameness my dog obtained to an ear infection because they classify skin issues as ear infections. They tried to permanently deny her coverage for any random bump she received for her life due to me asking a vet on an unrelated visit to just check something that had appeared on her lip (which dried up and fell off two weeks later and I never went back to an appointment for it). They denied her therapy for her foreleg first due to an incorrect receipt provided by the therapist and didn’t tell me until I sent in a renewed claim with the correct receipt that because I was having a virtual appointment instead of in person one they would deny all coverage because the therapist themselves wasn’t doing it. Everything was stressful, a hassle, and over expensive compared to what I was getting. I do not recommend Embrace and highly encourage people to understand what you’re agreeing to before you pay for it.
Insurer: Embrace
By: J L
Very easy to submit a claim
Very easy to submit a claim. THANK YOU!!
Insurer: Embrace
By: Jim
Diana in Claims was especially helpful…
Diana in Claims was especially helpful for Vinny's pre-authorization for dental surgery. She specifically explained what documents were needed. Once received she completely took charge and called with a decison the same day. This was my first claim to file with Spot and Diana definately made the process less stressful.
Insurer: Spot
By: Jane Getchell
This company is going to knowingly kill…
This company is going to knowingly kill tens, if not hundreds, of thousands of animals. Their current policy change will tear families apart and cause people to have to rehome their pet or put them down because they can't afford emergency surgery. Absolutely disgusting.
Insurer: Nationwide
By: Krystina Parks
You guys are nothing short but AWESOME
You guys are nothing short but AWESOME. I refer you guys to lots of people. 😊🥹❤️
Insurer: Embrace
By: Karen