154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,226 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

4.9
Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

4.9
Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 24, 2024

cost increase would lead to bankruptcy

i rescued maggie 2 years ago and signed up for trupanion right away and was so happy to know maggie would be covered and i had no worries. at year one anniversary price increases from 90 to 150, now year 2 annual review and price goes to 350 ate you nuts, more than double in one year and almost 400 percent increase in 2 years with 1 claim for an ear infection in 2 years. this is nuts , i have one month to figure out an alternative since i can’t pay 350 a month and she is only 7 what happens when she is 8,9,10 years old will i be up to 1000 dollars a month. this is more than my own insurance, o am on social security how am i supposed to properly care for my dog at these prices!!!! I was so happy to have you as my insurance company now i feel cheated of a chance to give my dog the best available coverage.

Insurer: Trupanion

By: Cyndi Fox

August 24, 2024

I am beyond grateful to Embrace

I am beyond grateful to Embrace for all their support in caring for my beloved Gemma (calico shorthair) during this past year. I recommend Embrace to all my pet-loving friends. They are truly angels!

Insurer: Embrace

By: Lorraine Fontana

August 24, 2024

Pet Insurance

After paying for dental work. I researched pet insurance and decided to go with MetLife. I love them. If I have questions I can call and get answers. Everyone is friendly and helpful. I wish claims were processed a little faster but otherwise highly recommend them. I just recently picked another policy up for my cat.

Insurer: MetLife

By: sally

Useful
Verified August 24, 2024

Timely reimbursement

Timely reimbursement. Ability to receive and process both emergency and regular veterinarian office records efficiently

Insurer: Spot

By: Michael Alper

August 24, 2024

Run!

Worst experience with an insurance company ever! I purchased the insurance after my cat developed symptom of pulling out fur, which appeared to anxiety related. Shortly after effective date he was diagnosed with diabetes. Diabetes is not related to alopecia. The claims were denied, I appealed and vet sent in a supporting letter which agreed alopecia is not a symptom of diabetes. The appeal was denied. The denial letter did not provide any information regarding the next stage of the appeal process, or the 30 day time frame for appeal. 6 weeks after I received the letter, I called to get information on the appeal process, and was told the time had expired. Metlife's conduct is disgraceful. Don't waste your money or time.

Insurer: MetLife

By: Lynn

Useful
August 24, 2024

Always great.

They have always paid my claims and I had over five dogs that were covered by them. They never refused any claims they even paid for two knee surgeries on one of my dogs and they always pay for the euthanasia part at the end of life. I've had MetLife for over 13 years and I have gotten back quite a bit of reimbursement which would have cost me an out-of-pocket since I always had five dogs at a time. I highly recommend this insurance to all the people who ask me what insurance I use I just tell them that they just don't cover pre-existing but otherwise they're great. Plus they less then any others I have checked. Especially for senior dogs.

Insurer: MetLife

Veterinarian: Coast Vwt Clinic Morro Bay, California

By: Barbara

Useful
August 24, 2024

Very easy to submit a claim

Very easy to submit a claim using the website. Only other claim was handled in a timely manner. New customer (10 months) with this insurer, so far so good.

Insurer: Embrace

By: G I

Verified August 24, 2024

They make it so easy to submit a claim…

They make it so easy to submit a claim and then se d reimbursement. Takes the stress away when unexpected vet visits come up and your able to take the best care of your animal.

Insurer: Embrace

By: Heather

August 24, 2024

Improvement in laying out the details…

Improvement in laying out the details of the plan...I had it for two years and after the first year gathered all my paperwork and found out it was passed the expiration date of turning things in...More hassle then its worth. Plus to high of monthly premiums.

Insurer: Embrace

By: Cindy

Verified August 24, 2024

I'm not even sure my dog is insured…

I'm not even sure my dog is insured with you. I filled out everything and put in my credit card number; but, I have gotten nothing supporting coverage.

Insurer: Pumpkin

By: Larry Thompson

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