225,217+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,217 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
225,217 total
What are you looking for?
Most selected providers in "September, 2026"
This chart shows the distribution of the most selected pet insurance providers in September, 2026.
Providers with highest rating
20,009 reviews
11,407 reviews
5,987 reviews
55,034 reviews
15,664 reviews
Category with most reviews
This chart shows the distribution of review categories.
Responsive, easy to file claims company!
This is a great, responsive company. I have been 100% pleased so far. I’m “sold”!
Insurer: Spot
By: Victoria
Staff were knowledgable and…
Staff were knowledgable and professional. The claim submission process was easy and efficient. The claim processing was also efficient and timely.
Insurer: Embrace
By: Susan L.
Easy and efficient filing claims
Easy and efficient filing claims
Insurer: Spot
By: Barbara Brohm
Processing times take way too long in…
Processing times take way too long in my opinion.
Insurer: ASPCA
By: Cody Gumeringer
Very calm
Very calm, professional and informative representatives. I have never had a problem in speaking and finding out information on my policy.
Insurer: Sonnet
By: Mj
HORRIBLE PRACTICES OF REJECTING CLAIMS
I signed up with Metlife Pet Insurance in March of 2023. Have filed over $900 in medical treatment for two of my pets with MetLife Pet Insurance. I was told by an agent that my insurance would cover all injuries and illnesses after 2 week waiting period and for treatments such as spaying and neutering. Every single one of my claims have been denied. I reported my one-month-old kittens who are two from the same litter, exact age. Metlife inputted the incorrect age for one of the kittens by 2 years! When I caught the mistake later, they reset my policy and had me restart my deductible payment, for THEIR administrative error. This pet insurance company is scamming customers by making it difficult to reimburse claims. I contacted customer service in mid-October to assist. They informed me the review would take 3-4 business days. It has now been over 6 weeks with no response. I have other friends and family who are sharing similar complaints. I should have known their monthly payments for the amount of supposed coverage was too good to be true. I will be following up with California Department of Insurance to flag these fraudulent practices by misstating their services upon enrollment.
Insurer: MetLife
By: Atziri
Excellent service
Excellent service, communication and support!!
Insurer: Sonnet
By: Lisa Morse
Great company over yr 1+ service and…
Great company over yr 1+ service and never had any problems
Insurer: Sonnet
By: Antoyath A