154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 19, 2024

Easy claim

It was easy to make a claim a ND I was paid in a timely manor

Insurer: Fetch

By: Barbara S

Verified August 19, 2024

Easy Claim Process. Prompt Reimbursement

I filed a claim with Spot through the app. I never needed to pick up the phone or check back. Within two days it was handled and paid. Thankfully I have the Platinum Preventive, Accident and Illness policy. Spot paid 80% of the vet’s bill and deposited it directly into my checking account promptly and with zero hassle.

Insurer: Spot

By: Jeffrey Lowy

Verified August 19, 2024

Was there for me and my Bella when…

Was there for me and my Bella when needed. No red tape. No games. Highly recommend to anyone who has pets.

Insurer: Spot

By: GLIDEN R RIVERA

August 19, 2024

No customer services/ Historical Medical records provided but being denied without reasons.

No customer services. We dont need 24/7 bot chat. the time review takes TOO LONG. Instead of SOAP, i provided the medical history since 2021 and it's still not accepted.

Insurer: Fetch

By: Han N Nguyen

Verified August 19, 2024

The quick and easy way of making a…

The quick and easy way of making a claim on line

Insurer: Embrace

By: Byron

Verified August 19, 2024

Very happy that I got the majority of…

Very happy that I got the majority of my claims reimbursed. If I didn't have Fetch I would be out a lot of money which I did not plan to spend.

Insurer: Fetch

By: customer

August 19, 2024

Not the message I wanted......

The way Amy handled the situation with me. I called to cancel my membership because I was disappointed in the coverage of the Wellness Program. Claims for our two golden doodle puppies maximized the $650 each during the 4 month membership. Amy reminded me of the disclaimer I agreed to when signing up in April. It was not what I wanted to hear but she was extremely professional and understanding. She offered me an option to reduce the premium while I continue the commitment to fund the Wellness Program through the remaining 8 months.

Insurer: Embrace

By: Alan Duryea

Verified August 19, 2024

Easiest claim process ever

Easiest claim process ever. Well worth the investment if your fur baby becomes ill.

Insurer: Embrace

By: Carolyn Gavares

August 19, 2024

Poor Service

They obviously have issues with paying claims. Delays, delays, delays and then say they get no response from Vet.

Insurer: Pets Best

By: Lou

Useful
August 19, 2024

Customer service

I have found it difficult to get claims processed for multiple reasons. In 2 years time they have paid one claim. Today's customer service representative belittled my veterinarian which upset me. Then she hung up on me. So, on top of a sick pet this was what I had to deal with.

Insurer: Pets Best

By: Lisa

Useful

Compare top pet insurance providers plans.