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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Claim Inquiry
I spoke with Lucy through chat on the app about a question I had about my claim. I am usually more of a ‘call’ kind of guy, but the chat in the app looked easy and it was! Lucy was quick to understand my questions, however still took the effort to ensure her understanding was correct. Lucy was quick to respond, and very informative!
Insurer: Fetch Canada
By: Kory
Claim Inquiry
I spoke with Lucy through chat on the app about a question I had about my claim. I am usually more of a ‘call’ kind of guy, but the chat in the app looked easy and it was! Lucy was quick to understand my questions, however still took the effort to ensure her understanding was correct. Lucy was quick to respond, and very informative!
Insurer: Fetch Canada
By: Kory
Excellent pet insurance company so…
Excellent pet insurance company so happy we decided to choose them. Thankfully, for them our pup is able to get the treatments and services he needs
Insurer: Pets Best
By: NICHOLAS DEMASI
Pet Plus Us excellent service
My GSD is 3 years old and I've been subscribing to Pet + Us since we've got him as a puppy. I have had excellent and quick positive response every time that I submitted a claim or contacted them for information.
Insurer: Pets Plus Us
By: Joseph
This is a price gouging company
This is a price gouging company. I had coverage with Many Pets for 4 years since first bringing home my dog. I recently moved states for work. When I called to update my address I was told my premium would nearly double in price from $32/month to $57/month. I have never filed a claim. My dogs health has not changed. They are taking advantage of a work move to price gouge and now leaving us with unaffordable coverage. They claimed it was due to the state I moved to being an "expensive state" but I called later pretending I was moving to a different state and it was the same price hike. This is not a trust worthy company and I would highly recommend looking elsewhere. If you look through google reviews you will find many similar stories unfortunately.
Insurer: ManyPets
By: John Wickman
Hard to get paid.....site hard to use
Embrace doesn't correspond well. Very hard to get my claim processed. 7 months. Your website is unusable to me. I have been on it several times and it is always down or never "usable ".
Insurer: Embrace
By: Cathy Danyluk
SPI was there for us
SPI was there for us. We had a quick response when we needed it and will continue our membership with SPI.
Insurer: Spot
By: customer
SPOT IS GREAT INS FOR MY PUPPER
Claims are easy to submit. EOB is easy to read. I get a notice that the claim was processed. Payment was made promptly. No issues found.
Insurer: Spot
By: Macko’s Mom
Fast service and so easy to file a…
Fast service and so easy to file a claim!
Insurer: Spot
By: GW
We've had pet insurance with two French…
We've had pet insurance with two French Bulldogs. This policy was just two months old. This expensive surgery was fully covered minus the yearly deductible and 10% copay. No questions, no delay. Way better than the previous policy with first dog. There were always problems with claims.
Insurer: Embrace
By: James Glasso