154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 22, 2024

Petsbest has been great at handling our…

Petsbest has been great at handling our claims. They're kind when I reach out with questions and with this insurance I have peace of mind. Im so glad I chose them ad our insurance company.

Insurer: Pets Best

By: Janie Ferrari

August 22, 2024

Every email I sent went unanswered

Every email I sent went unanswered , and I made sure to email the correct email. A normal vet visit was denied on a claim. I would say embrace is only worth it if you have a young healthy pet otherwise they will find a way to relate every visit to a preexisting condition

Insurer: Embrace

By: Kayla Zaetz

August 22, 2024

We have had healthy paws insurance for…

We have had healthy paws insurance for 25 years of dogs (cats before that) -- that's 6 dogs (sometimes we had 2) -- who had 4 bouts of cancer, epilepsy, poisonous spider bites, 2 dogs had to have double TPLO's. Healthy Paws has been, and will be, our coverage choice. Folks you need to read the policy and decide if this coverage is right for you or not. They cover: "With a Healthy Paws plan, you can be reimbursed up to 90% of your vet bills for these unexpected incidents. Coverage includes emergencies, hereditary or congenital conditions , cancer, and chronic conditions. Healthy Paws offers one simple plan that provides you and your pet with no caps on claim payouts." As the policy holder YOU get to choose the level of coverage you want, and YOUR deductible. True, they don't cover the vet exam nor wellness visits. Some insurance does, but you as the consumer make that choice. Pick a policy that covers wellness, if you like. As far as I know this is the only coverage that has NO annual or life time cap. To me this is what insurance is for -- the catastrophes that you can't, and didn't, plan for. This has worked for us. The wellness kinds of visit are part of owning a pet and need to be factored in when you consider if having a pet, which includes vaccines, food, wellness, etc. You can choose to modify the cost of coverage by adjusting your % coverage and your deductible. There are other plans out there that are more "wellness" oriented. There are cheaper policies out there who have annual and/or life time caps on pay out. HealthyPaws does not have either of these.

Insurer: Healthy Paws

By: Susan NinjaDawg

August 22, 2024

Pets Best insurance

Pets Best insurance, in my opinion, is one of the best insurance companies I have ever dealt with. I hear such bad complaints from friends about the insurance companies they have and I always try to steer them to Pets Best. Many have changed and are much happier!

Insurer: Pets Best

By: John S

Verified August 22, 2024

I appreciated the ease of use of the…

I appreciated the ease of use of the website and timely responses to filing claims.

Insurer: Spot

By: Rose Colby

Verified August 22, 2024

Simplicity of Filing Claims and Speedy Resolution

Filing the claims for my cat’s three emergency vet visits was incredibly simple and quick. I truly appreciate the ease in supplying the information / billing statements and just clicking submit afterwards. The evaluation from the Embrace team was also very speedy and required no involvement on my part. Overall, I had an easy time filing my claims and receiving an outcome.

Insurer: Embrace

By: Anna M

Verified August 22, 2024

They need welness and insurance

I had an awesome experience thank you so much for making me and Sookie happy and protected

Insurer: Spot

By: Betty Ellis

Verified August 22, 2024

Claims processing are fast & easy .

Claims processing are fast & easy .. totally worth it & affordable. Definitely recommend it 100%

Insurer: Spot

By: Chad Jennings

August 22, 2024

Love Embrace BUT those pre existing condition exclusions….

I love our Embrace Insurance coverage but do take issue with their ( and I’m sure everyone else’s) stance on existing conditions. I understand the concern but to not cover an animal in need at all due to a pre- existing problem is unfair to the animal and to us pet parents. I suggested a lower coverage amount or an option for us to pay extra for such conditions but I doubt my suggestions will be taken seriously just due to way insurance operates!! It would be excellent if Embrace were the first company to institute such an option!!! You wanted my opinion!!!

Insurer: Embrace

By: Customer

August 22, 2024

I've been a customer since 2020

I've been a customer since 2020. While things were pretty quiet the first couple years – no claims, no issues – the past year has been a challenging one, health-wise, for my aging cat. Having insurance has helped immensely in that it makes it so much easier to say 'yes' to getting kitty the best care possible for as long as she wants to stick around. The online system for submitting claims is easy to use and claims are processed quickly. We have insurance for our younger cat as well. I don't expect to need it anytime soon, but it's great to have peace of mind that we will be able to get her the best care we can when it's needed. I've recommended Embrace to friends with pets.

Insurer: Embrace

By: Ada Ko

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