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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Fast reimbursement
From claim submission to payment was less than a week. My pet's medical claims get paid faster than my own!
Insurer: Healthy Paws
By: Kristine Morimoto
Healthy Paws is the single best pet insurance company
I will never insure another pet with any other pet insurance. Healthy Paws has, over the past 14 years, paid almost every claim within 2 days via direct deposit. No drama, no unnecessary delays, no pre-approval. Just there when we needed it and we really needed it a couple of times for our two dogs. I am so thankful that I've always recommended Healthy Paws to all my friends. My vet uses it and over the past 14 years, we have referred 12 people who also use Healthy Paws. I just love them, their customer service and their coverage.
Insurer: Healthy Paws
By: Kathryn M Coughlin
MetLife Pet Insurance is Outstanding
MetLife Pet insurance has been outstanding! Dog owner for 30 years, this is the first time having pet insurance and will never do without again! MetLife has a user friendly website and an app as well. Easy to submit claims and a quick turnaround for payment reimbursement . We would highly recommend MetLife as I do already to several group pages I’m in for our dogs breed.
Insurer: MetLife
By: Kelly & Joe Guarino
It's easy to submit a claim to app
It's easy to submit a claim to app. I get up to date notifications on status. I appreciate the first question is my pet ok. It makes me feel cared for.
Insurer: MetLife
By: Lisa
Best pet insurance company
Best pet insurance company, I am kind of blown away.
Insurer: Embrace
By: Jenny B
i called 3 times today and each and…
i called 3 times today and each and every support person was: helpful... Kind... Patient,,, & Understanding.... it was my first time submitting a claim like this and a great experience thanks soooo much
Insurer: Fetch
By: Jill Gaston
costs were covered within days
costs were covered within days
Insurer: Healthy Paws
By: erica torelli
Amazing enrollment experience!!
Amazing enrollment experience!!! (Prod).
Insurer: MetLife
By: David Vindas
I enjoyed the whole process
I enjoyed the whole process
Insurer: Pumpkin
By: Nedda
Denied claim …
I submitted a claim that clearly stated the reason was Ear infection. Someone decided it was Environmental Allergy and denied it. I chatted online and he said send SOAP notes, which I did. Denied again and, per phone call, now they say it was denied due to a Preexisting condition. I've had insurance with them for more than a year. Are they saying she's had an ear infection that long? Really? Now I have to jump through hoops to appeal?? Unbelievable!!
Insurer: MetLife
By: Unhappy Customer