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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Good job on everything Inspector send…
Good job on everything Inspector send me everything. Thank you.
Insurer: Pumpkin
By: Raymond Brewer
Healthy Paws is a life saver!!
Healthy Paws is a life saver!!! Without this insurance I would not have been able to afford her medical bills, I can’t thank you enough!!!
Insurer: Healthy Paws
By: Jacqueline Neubrech
Very efficent with processing claims.
Very efficent with processing claims.
Insurer: Trupanion
By: Marianne
This company is amazing!
We've been with Pets Plus for over 8 years, and have always been blown away with their customer service. Always helpful, always caring (after sadly losing a pet), and just always our best interests in mind. Thank you so much!
Insurer: Pets Plus Us
By: Lincoln
Dissatisfied
Every time I file a claim I never seem to get reimbursed what I think I should be recieving. I pay every month for this insurance and I when I send in a claim nothing gets reimbursed. WHY HAVE INSURANCE.😡
Great Service!
I shopped around for insurance for my new service dog. I had used Pet's Best for my previous dogs and after doing my homework, they still came out the winner!
Insurer: Pets Best
By: Marka
I recently had to file a claim for my…
I recently had to file a claim for my pet, and I cannot speak highly enough of the experience. From start to finish, everything was handled with efficiency, clarity, and care. What truly made this experience great was the perfect blend of technology and human touch. Submitting the claim through the mobile app was incredibly simple—just a few photos of the invoice and we were done. But the standout feature was the communication. We received prompt confirmation that the claim was received, regular status updates, and a clear, detailed explanation of the reimbursement. The process was not only fast and hassle-free but also transparent. There were no confusing surprises, just a straightforward fulfillment of their promise. In a moment that can be stressful for any pet owner, this company provided peace of mind and proved to be a reliable partner in my pet's health. I would recommend them to any pet owner without hesitation.
Insurer: MetLife
By: Rich Mentz
Nearly 400% Rate Increase Since 2023 — Healthy Paws Is Exploiting Loyal Pet Parents
I’ve been with Healthy Paws for over 12 years, insuring my dog since she was a puppy. I used to recommend them to everyone. But now, I’m paying almost 400% more than I did in 2023 as my monthly premium has jumped from around $130 to over $510. Healthy Paws blames “rising veterinary costs,” yet veterinary inflation has been closer to 10–15%, nowhere near the massive hikes so many of us are facing. This isn’t an isolated case. I encourage you to scroll through forums or Reddit and you’ll see countless pet owners reporting the same thing. Once your pet ages, the rates explode, and switching insurers becomes impossible because pre-existing conditions are excluded. It feels like they’re banking on your love for your pet to keep you trapped. Pet parents deserve transparency and protection. These increases are predatory and unjustifiable. I’ve filed a complaint with the NJ Department of Banking & Insurance and contacted state leadership to push for regulation. I urge anyone reading this to think twice before signing up as the peace of mind you think you’re buying could turn into a financial nightmare later.
We love MetLife pet insurance
We love MetLife pet insurance. Great company, great plan, efficient claims and reimbursements and well and sick plans. 100% reimbursement. I just wish the cost didn’t increase so much every year for those customers without large claims.
Insurer: MetLife
By: Brenda Trapasso
Best care ever!!
Once I received my Yorkies I couldn’t find a vet in my area that were accepting new patients. I was recommended to County view animal Hospital. Just 20 mins away and it has been the best decision. Their vets and staff are the best. I highly recommend them over all.