209,371+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,371 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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It only took me a few minutes to upload…
It only took me a few minutes to upload my vet invoices and they were quickly accepted and reviewed. The claim money was deposited into my bank account via direct deposit in a few weeks.
Insurer: Spot
By: Eric Kennedy
They ended up reimbursing me what they…
They ended up reimbursing me what they were supposed to it just took a while
Insurer: Pets Best
By: Jennifer Vardas
Always very friendly and helpful with…
Always very friendly and helpful with all my concerns.
Insurer: Prudent Pet
By: esaulinorochester.rr.com
Easy and rapid reimbursement, great customer service
Easy and rapid reimbursement. I complete the claim while sitting in the veterinary parking lot. The only documentation I have needed to forward are the SOAP notes and invoice. No further documentation or explanation has been needed. Reimbursement usually received within a week.
Insurer: MetLife
By: Edward Bowden
BIG PLUS that you insure older pets…
BIG PLUS that you insure older pets with pre-existing conditions...even though those conditions will not be covered, we can still better afford keeping routine annual checkups/vaccinations/dental cleanings/bloodwork/etc.
Insurer: Nationwide
By: JAZ
Unable to access account online
Unable to access account online. I have to call and get assistance to get into my account. This has been going on since October.
Insurer: Pets Best
By: Monica Taylor
it was very easy to use
it was very easy to use. Just submitted my vet receipt and I ended up getting more than I thought I would.
Insurer: MetLife
By: customer
Good experience
I have used my insurance very sporadically, my experience has been positive. It takes them 3-4 days to process the claim. Money is deposited directly to the account. Works like a charm.
Insurer: Spot
By: Ankit Dhawan
Claim Took Forever
The claim process took nearly a month, with weekly messages of how they were “working on it.” And then, the reimbursement was pennies compared to the original bill. It actually would’ve cost less to not pay $80/month for the insurance and just pay my vet bill outright.
Insurer: Pets Best
By: Nadia Duncan
More speedy claim processing
Pets Best has been pretty speedy in the past with claims, however recently the claims process is averaging 4-5 weeks or more. I am hoping for quicker processing of claims in the future.
Insurer: Pets Best
By: ktrooper