209,231+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,231 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Fast turnaround on my claim.
Fast turnaround on my claim.
Insurer: Trupanion
By: Ada
My pet is almost 12 years old
My pet is almost 12 years old. I have had trupanion the entire time she has been part of our family. My pet now has an opportunity to utilize the insurance. Trupanion has been amazing. Any questions are answered thoroughly and very patiently. During this tough time, I feel compassion and feel well taken care of with Trupanion.
Insurer: Trupanion
By: Teri
Met Life pet insurance is great
Met Life pet insurance is I think the best, I wish I contacted met Life sooner to get pet insurance
Insurer: MetLife
By: HC
I’m new to MetLife & the experience…
I’m new to MetLife & the experience I’ve had so far is excellent. Customer service is great!
Insurer: MetLife
By: customer
not happy
i have had this insurance for almost 8 years. at first had no problem they paid just about every claim small vet bills they pay, but larger ones they figure out a way to denied it. so you can say i'm really not happy and my pups is at the age that it's not easy to find another insurance co. to insure them.
Insurer: Pets Best
By: STELLA
Best Pet Insurance
Spot is great health insurance for your pet. Affordable plans for preventative care and emergency services. Claims are processed quickly and payments made in a timely manner.
Insurer: Spot
By: CV
Very expensive, constantly bungled claims
We have had trupanion since picking up our purebred english bulldog 4 years ago. Premiums are pretty high, we increased our deductible to try and make it more affordable, but it's still quite pricey. Unfortunately our dog has had typical bulldog eye issues including distichiasis end entropion requiring several surgeries over the years with an eye specialist. Every single time a claim is submitted there is a problem with it which means a call to whoever happens to be answering the phone at the time. You will never speak to the same person twice, you'll repeat your information over, and over- always a promise to get things straightened out, only to end up at square one again the next time. The claims are constantly being reviewed by different people resulting in errors and changes every single time. You will need to be prepared to keep a close eye on all submissions and for follow-ups which means time to do that if you choose this company, and know the claims of "we pay 90%" is after your co-pay, and vet exams (I'm not sure how they expect a specialist to make a treatment plan with no exam, but they won't pay for that) and all taxes (that's fine) and we don't cover this and we don't cover that etc. so you may get 40-50% which I guess is better than nothing. Just be aware that it's like typical insurance, rates continue to go up, service is mediocre at best and if you need to make a claim it may or may not result in you receiving financial support.
Insurer: Trupanion Canada
By: Jacky
Quick turn around
I thought processing my claim would take much longer than it did. My reimbursement and a detailed list of expenses covered showed up very, very quickly. Good job, Spot!
Insurer: Spot
By: Elisa Eastwood Pulido
As always the submission process was…
As always the submission process was simple and the response time was incredible!
Insurer: Pumpkin
By: Michael Usenia
Great and Easy. No headache
Seamless, smooth and no nonsense insurance. Very easy-to-use.
Insurer: MetLife
By: customer