224,914+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,914 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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very easy to fill out and submit claim
very easy to fill out and submit claim. fast and efficient
Insurer: Spot
By: FREDERICK GATCHELL
Fast claim process and reimbursement
Fast claim process and reimbursement. Having insurance with spot definitely gives me a peace of mind!
Insurer: Spot
By: Angela
Terrible insurance don’t get it
It’s awful insurance. Do yourself a favor and avoid all the inconveniences of getting this insurance. It’s crap!
Insurer: Spot
By: Janette crystal
I have 2 pets with Fetch
I have 2 pets with Fetch. Your costs increased too much and I am told it is due to other claims in my state of Maryland. This is a standard statement and an excuse to increase costs on pet parents like me who have 2 dogs with chronic illnesses. In addition, your claim turn around take way too long. Lemonade pet insurance reimburses you within 24 hours. Hope you mention this to someone in an upper management position before you lose good pet parents. Also, your APP is terrible, glitches and letters written over letters so you cannot even read the page.
Insurer: Fetch
By: Gail Fowble
We're not happy with Embrace
We're not happy with Embrace. For several surgeries on our dog, Embrace refuses payment claiming the issue was based on allergies, a pre- existing condition. For the amount we ended up paying out of pocket (this years quote was over $225 a month) had we put the money aside each month, we would have had the money saved to pay for the surgeries. Pet insurance is NOT worth it.
Insurer: Embrace
By: Pamela Gillispie
It’s so easy to submit claims and get…
It’s so easy to submit claims and get reimbursed for the cost.
Insurer: Embrace
By: Michael D Kutella
Excellent Service
Always responsive and prompt on payments. Like that you can choose your deductible amount and amount of coverage.
Insurer: Spot
By: Nancy Hungarland
Everything is at your fingertips and I…
Everything is at your fingertips and I love that because of the app. So easy-to-use.
Insurer: Spot
By: Tianna Martinez
Ieisha made my puppy purchase experience smooth…
Ieisha made my puppy experience smooth she helped me complete everything while explaining paperwork and insurance. I am so excited to me our fur baby!!!
Insurer: Prudent Pet
By: customer ToriO
STAY AWAY FROM THIS COMPANY!
STAY AWAY FROM THIS COMPANY! I signed up my two cats with this company on Oct agreeing to pay $35 +tax for one and $40 +tax for the other one. On November, the made 6 transactions all with random amounts. When I called to find out the reason no body could explain why these charges appeared on my credit. I also sent an email but they keep saying that the are investigating every time I follow up but the charges never stoped. I am still trying to sort these out but they continue withdrawing money from account and are not even able to stop it while investing for past transactions. The customer service is very useless (long wait time, under trained staff and not being able to solve issues) everything is just a run around while the make fraudulent transactions from my credit car. Look like the company is trying to make all its profits of my card. DO YOURSELF A FAVOR AND SAVE YOURSELF FROM BEING SUBJECT TO FRAUD BY STAYING AWAY FROM FETCH INSURANCE. p.s I would give 0 star if I could. My response to company replay: Funny how you quickly replay to a review but keep ignoring my many emails. Your company is ridiculous and fraudulent . Btw check the single email address that your company has and have one of your bots replay to me and confirm the cancellation of my policy.
Insurer: Fetch Canada
By: Badie Assadian