154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 26, 2024

fought me everytime i attempted to get reimbursed..had to fire them

everytime my dog went to vet they found i reson not to reimburse

Insurer: Embrace

By: Mark Schwartz

August 26, 2024

PetsBest has been great for us

PetsBest has been great for us. They communicate about the status of claims so we know if there is a delay. They have covered what they said would be covered and helped us provide specialty care for a dog we adopted with some unknown special needs.

Insurer: Pets Best

By: HD

August 26, 2024

My Diesal had a physical with full…

My Diesal had a physical with full examinations it was excellent. The staff was very professional and friendly environment for me to trust them with Diesal he seem very please thank you

Insurer: Embrace

By: Beverly Livas

Verified August 26, 2024

Fast claims process.

Fast claims process.

Insurer: Embrace

By: Kelli Grimes

August 26, 2024

if i could give zero stars i would I…

if i could give zero stars i would I ended up paying more out of pocket insurance barely covers anything !!! then when you go to cancel good luck they make you pay 111 when all they helped was 230 they suck so bad !! horrible people to speak with to cancel they try and throw your dogs medical bills at you disgusted and will tell everyone how horrible it was

Insurer: Trupanion

By: Cassie Chasse

August 26, 2024

Unhelpful and poor customer service

Filing a claim with Metlife is a joke of a process. They require a 12 month medical history, so expect to not be reimbursed unless you take your pet for monthly check ups. After multiple calls to customer service and confirmation that my pet's medical history was received the claim is consistently closed with the reason being "insufficient documents provided". You'd be better off saving your money monthly then paying for this policy.

Insurer: MetLife

By: Caylie

Useful
Verified August 26, 2024

Satisfied customer

Simple, convenient, fast response to claim, money reimbursed

Insurer: Spot

By: Michele

Verified August 26, 2024

Great plan to be on, great customer service!

I called to understand how a couple of my claims were processed. I was getting errors when trying to review the claims on line. The customer service representative explained them to me in detail. He was very friendly, helpful and answered all of my questions. Great customer service, thank you! Also, every time I have called, I have actually got a live person to talk you! Love this company, great plan to be on!

Insurer: Fetch

By: Dianna

Verified August 26, 2024

Great plan to be on, great customer service!

I called to understand how a couple of my claims were processed. I was getting errors when trying to review the claims on line. The customer service representative explained them to me in detail. He was very friendly, helpful and answered all of my questions. Great customer service, thank you! Also, every time I have called, I have actually got a live person to talk you! Love this company, great plan to be on!

Insurer: Fetch

By: Dianna

Verified August 26, 2024

Great plan to be on, great customer service!

I called to understand how a couple of my claims were processed. I was getting errors when trying to review the claims on line. The customer service representative explained them to me in detail. He was very friendly, helpful and answered all of my questions. Great customer service, thank you! Also, every time I have called, I have actually got a live person to talk you! Love this company, great plan to be on!

Insurer: Fetch

By: Dianna

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