217,508+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,508 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very pleasant to deal with after being…
Very pleasant to deal with after being a customer for 11 YEARS!
Insurer: Embrace
By: STan
Trupanion met all our needs when we had an unexpected medical issue for our dog…
Trupanion met all our needs when we had to take our dog to the emergency vet and the visit revealed a much more serious and unplanned issue that required surgery. Trupanion insurance was there when we needed the coverage. The claims process was easy and payments were received quickly. Because our veterinarian worked with Trupanion, the claims were submitted to Trupanion directly by the vet hospital. We appreciated the great customer service received as well.
Insurer: Trupanion
By: Ana Maria
Fast claims resolution !
Fast claims resolution !
Insurer: Nationwide
By: Francisco
So far I am handling this just fine
So far I am handling this just fine. I will see when claims are submitted.
Insurer: Fetch
By: Bernadette Medeiros
I am always greatly appreciative how…
I am always greatly appreciative how all of my questions, concerns, and claims are satisfied quickly and in great detail of understanding.
Insurer: MetLife
By: KENTON
My biggest complaint is the…
My biggest complaint is the considerable increase in the monthly premium for 4 year-old Riley (from $95.36 to almost $133.00 for an additional cost of $450 for the year). Rather than increase the annual benefit slightly I would have preferred seeing the $250 annual deductible reduced.
Insurer: MetLife
By: Lou Ann Linford Peter Spofford
I had a lot of trouble filing the…
I had a lot of trouble filing the recent claim on line. After several attempts I finally printed and sent through the postal mail. So not very happy with online claim process. However once you received the paper copies you processed in a timely manner and covered the items in the claim. Money has now been direct deposited.
Insurer: Spot
By: Judith Binkley
Piece of Mind Pet Care
Besides being a trusted name in insurance, the platform is seamless to set up an account and log in to submit claims. The policy options are clear to understand and processing is fast and easy with multiple options for reimbursement. I can focus on Romy without stressing about her pet care.
Insurer: MetLife
By: Blanca M.
Fast reimbursement
I follow the guidelines of what needs to be submitted for reimbursement (including the detailed vet bill and S.O.A.P. notes along with any other comments). I sent the documents on a Thursday evening. MetLife sent a message alerting me they received it and it would take up to 5 business days to make a decision. Just 4 business days after, I was notified MetLife would reimburse me 95% for the vet's total billing.
Insurer: MetLife
By: customer