223,071+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,071 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
223,071 total
What are you looking for?
Most selected providers in "June, 2026"
This chart shows the distribution of the most selected pet insurance providers in June, 2026.
Providers with highest rating
19,953 reviews
11,327 reviews
5,830 reviews
55,033 reviews
15,256 reviews
Category with most reviews
This chart shows the distribution of review categories.
My experience with MetLife Pet…
My experience with MetLife Pet Insurance has always been extremely positive. My benefits have processed very quickly.
Insurer: MetLife
By: Diane Kohler
My claims have always been handled both…
My claims have always been handled both professionally and expeditiously. Customer Service is very helpful when needed. I highly recommend Met Life to all dog owners I know.
Insurer: MetLife
By: Debby High
Save your money, don’t sign up for this.
I regret signing up with this company. They always find reasons to not cover any part of “illness” claims, not even diagnostic testing, even when an accident was present, they will justify not paying a claim by saying no coverage for “illness”. If you select this company be prepared to pay hundreds per year for claims to be denied, poor customer service, and more time than it’s worth trying to fight to get payments for claims only for no favorable outcome and empty promises. The marketing by this company was also misleading (only pre existing conditions are covered under a certain pet age, which is not made apparent while signing up!). I do not recommend whatsoever.
Insurer: AKC
By: Brittany Freeman
Seem less and Helpful
It was seamless when submitting my claims. Also when I had to change my Zelle account they were helping me do that which made it easy.
Insurer: MetLife
By: Mike
I've been very satisfied with Metlife…
I've been very satisfied with Metlife pet insurance. The process is easy, straightforward, and quick. The customer service is attentive and responsive too.
Insurer: MetLife
By: Seth
Easy to do.
Easy to do.. had alll the information I needed to make an informed decision
Insurer: Prudent Pet
By: bradley foidel
Excellent Pet Coverage!
Well needed coverage for our pets.
Insurer: MetLife
By: Melony S.
Highly recommend!
I am very pleased with MetLife pet insurance. I just put in my first claim, and everyone was very helpful and available. They made the process go very smoothly, and I received reimbursement in one day! I highly recommend this company.
Insurer: MetLife
By: Linda
It was easy to use the app and submit…
It was easy to use the app and submit my claim and it didn't take long at all to receive my refund.
Insurer: Fetch
By: Matt
I have been a policyholder for 9 years…
I have been a policyholder for 9 years and for the most part, I have been extremely happy with customer service and timely reimbursement for my expenses. My complaint is that there is a long wait time to reach a human to answer my call and the website has had many glitches that cause frustration. They do increase the price annually which is to be expected but I feel that those of us who home cook and go above and beyond exceptional care should get a little break on these increases! I am still giving them 5 stars but truly hope they fix the above mentioned issues asap.
Insurer: Embrace
By: S. Karin