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Pet parents across the U.S. and Canada have left over 225,079 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Today I spoke with Kelsey and she…
Today I spoke with Kelsey and she managed to solve my problem in a very easy and simple way. This is something I really appreciate in a company.
Insurer: Fetch Canada
By: Ali Elsheikh ali
Excellent customer service
Excellent customer service. I'm new to pet insurance. Answered all my questions. I have a very good understanding of my coverage
Insurer: ASPCA
By: Gail Z
So far I have not used any service
So far I have not used any service
Insurer: ASPCA
By: Dee Coulter
LIFE SAVER
When my dog accidentally ate something TOXIC, I was a very nervous Momma. Scared and overwhelmed I rushed her in to the Emergency Vet. After an overnight stay and medications to be given at home my final invoice topped out at just over $4,000!!! I thought I would die right there on the spot. HOW was I going to cover this? I managed to get a loan, but the payments were just as much as my car payment! I gathered my documents from the VET and promptly submitted my claim. Exactly 11 days later the claim had been processed, approved and I will be reimbursed as per my policy, right down to the penny! THANK YOU!!! My portion of this bill is now a MUCH EASIER pill to swallow - unlike my dogs meds are for her. A+
Insurer: MetLife
By: Nicolett
ASPCA PET INSURANCE
It was especially easy to get a quote, then decide on a plan that fits our needs .
Insurer: ASPCA
By: Laura Arnold
She understood me and what I needed.
She understood me and what I needed.
Insurer: Sonnet
By: Bonny
Wonderful experience today
Wonderful experience today. Kyann was extremely helpful and genuinely cared about the purpose of my call. Thank you for great customer service!
Insurer: Fetch
By: Pamela Putnam
I have been with this company for 3…
I have been with this company for 3 years. I sang all the praises for them and their practices. Then the 2nd year started with the attiude each time I called so I would hang up and try another phone person. When I started with this company it was pretty much one person answering the phone at his home as the customer base was still low. I have seen big changes and the attitude is well don't like it then leave. I was so happy the first 1 1/2 years but now things have changed and I have decided I will be changing too. My change is to move to a company that is looking out for my animals and my pocketbook. I have had sarcastic answers and downright dismissal in several phone conversations. Even nasty when I was trying to pay my yearly bill. Sad state of affairs from the first 1 1/2 years of insurance. I also was sent a wonderful box of delicious cookies as a gift at one time now I can't get a straight or pleasant answer to my questions. Oh, don't expect too much coverage unless catastophic as it won't be paid for unless you have the added expense of Wellness Insurance. Dental hygiene is know to be a key to a human or pet's good health but not here. Will pay for extractions but not a cleaning that could be a preventative to heart disease. So pay the premium then pay more for Wellness !!! I thought health insurance was the path to wellness. Dr Kendra Sullivan Godin
Insurer: Embrace
By: Dr Kendra Sullivan Godin Ph.D
I got covered with the day of my…
I got covered with the day of my choice. That was great. Just a coment, the company needs to reconsider the app usage for using a phone while driving. Cars have blue tooth and phones are hands free, but the app deducts points for using the phone while driving. I think that is not fair. Thanks
Insurer: Sonnet
By: Yared Tewoldemedhin