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Pet parents across the U.S. and Canada have left over 224,914 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Highly Recommend
We dont regret purchasing pet insurance. And Fetch hasnt let us down. We have a puppy that has been on and off sick as of recent and Fetch came through with the refunds after meeting our deductible. If not for Fetch im not sure we could afford our pets necessary care. Highly recommend
Insurer: Fetch
By: Elizabeth Fischer
They keep losing vet records and rarely pay claims
In two years I've only received a couple hundred dollars and this week they asked for all records again. For the third time. They keep acting like it's my first claim. They have every record that exists since I adopted the dog. Yet they keep asking for them over and over and over. And then they go back and say, oh yeah, mb we do. But what about all these blank months (you know, when the dog didn't need the vet)? What a waste of $75/month. A woman at the vet last week is getting covered by her insurance for a kidney transplant for a dog she just adopted a month ago. I wish I would have purchased her insurance
Insurer: Embrace
By: Vashka S
When your cat falls off the cat tree…
When your cat falls off the cat tree and breaks their wrist, you need the nice customer serve Representatives. Claims were paid quickly and correctly! Great experience to date. With more surgery to happen.
Insurer: Embrace
By: Stephen B
I Am Very Happy with Fetch!
This is the first time I have purchased pet insurance, so I did my research and found that Fetch had the most to offer.I have only been with them for 3 months, but they are certainly living up to their reputation! They have honoured every claim and sent the reimbursement right away. So far, I have only made use of the Wellness portion of my policy, but I have no doubt that when I make an Injury and Illness claim I will be equally as satisfied.
Insurer: Fetch Canada
By: Jackie Ward
We are happy we got Fetch Pet insurance…
We are happy we got Fetch Pet insurance for our new dog. She has already done some unexpected things that have sent her to the emergency room. Thankful we had this coverage!
Insurer: Fetch
By: Sharon Coyle
Very good so far
Very good so far. We got Figo when our dogs were puppies. We have not had to use for serious items, thank goodness. What we have used it for has provided us some reimbursement so that is good.
Insurer: Figo
By: Tom Willman
I send in all what my vet gives me
I send in all what my vet gives me. I have had to call claims 4or 5 times received no money from the start of my policy 7/1/2023. I finally receive 2 checks in Dec..now I am told the need something else before they can finish a claim. I spent $20.00 faxing you everything I have.
Insurer: Pets Best
By: Wendy Belcher
I don’t feel the claims are thoroughly reviewed and researched before determining denials …
I don’t feel the claims are thoroughly investigated! It’s amazing how when there is no reimbursement the claims happen quickly! However when there is a more complicated scenario it takes longer to even begin the claim process. They ask when we submit the info to further elaborate but then that information is NEVER read!!!! I explained my dog had a collision with my other one and knocked her front tooth loose. I was concerned so I wanted it removed right away. In addition my dog from 1-2 years ago had another tooth that was fractured but due to financial hardships didn’t have the funds to have immediately extracted. The vet understood and said unless she has complications it can remain. We were planning on doing this in 2024 but when she collided with our other dog we decided to gave both teeth extracted at once. Well the claims was denied bc they ASSUMED it was periodontal disease which she never had. They were were fractured one from excessive chewing on something she shouldn’t have gotten and another bc of a face on collision with our other dog who is bigger while they were playing. This has happened more than once and it’s extremely infuriating when you pay high premiums. Already over 4 wks and will need to wait longer on a $700 claim.
Insurer: Pets Best
By: Pebbles R
Fast repayment but they increased the…
Fast repayment but they increased the monthly premium by $20 after one year. If they do that each year, will not be able to afford
Insurer: Figo
By: Jessica Smith