208,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Helpful and easy…
Danielle was so helpful when we applied for the policy we felt like they cared and all my questions were answered. My submissions of my claims were replied to and answered immediately.
Insurer: MetLife
By: Christine
The process was very easy and the…
The process was very easy and the resolution was quick.
Insurer: MetLife
By: customer
It is an easy submission process when…
It is an easy submission process when it becomes necessary. Resolution is fair and quick.
Insurer: MetLife
By: Harry Miller
No hassle when it comes to submitting a…
No hassle when it comes to submitting a claim. Quick to respond and issue refund. This will be my second year with them and I couldn't be happier.
Insurer: MetLife
By: customer
Buyer Beware - Small Print Clauses
Buyer beware. Small print clauses. Wouldn't work with us on a pretty common sense issue regarding orthopedic issues in the first six months. She was limping a little after getting up but went away after a few steps so I took her in for a check. In the app, I picked limp/lameness from the drop down on the claim because there aren’t a lot of choices. They denied my claim for pre-existing orthopedic issues and said I can never use their insurance for any related issues in her life. She was never diagnosed with dysplasia or lameness. I got an $800 estimate for X-rays from the vet but not doing it because nothing will be covered. We tried talking to the insurance company hoping they would see this as an app triggered unfounded misunderstanding. They couldn’t understand what the issue was. This is a mutt puppy mind you and not a hip issue prone breed. Not getting another cent of my money and lucky I don’t try to collect the first couple months of premiums I wasted money on. Your reply about small print and fraud blow right by the point. It was obviously not fraud with a puppy and was never diagnosed anyway, just enough legal BS to keep making money and blame the consumer. I see more bad reviews than good so I am guessing you will fold or change names. I really wish there was a local office to visit.
Insurer: Embrace
By: Mark Prorock
173% increase despite promises about age
We’ve been Trupanion customers for 8 years, but our dog’s premium has increased 4 times in the last 4 years — from $79 to $216/month, a 173% increase, with no meaningful coverage changes. This is despite Trupanion’s claim that a dog’s age is not a factor in pricing. As our dog has gotten older, the policy has become financially unsustainable. Long-term affordability for senior pets is a serious issue.
Insurer: Trupanion
By: Polina Vayner
Professional in dealing with customers…
Professional in dealing with customers & very knowledgeable about insurance coverage .I have high praises for the employees that I have spoken too.I’ll be happy to recommend Trupanion.
Insurer: Trupanion
By: Norma