154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 31, 2024

After 4 years of trupanion Im cancelling, theyre a waste of money.…

After 4 years of trupanion my dachschund had an accident and needed care in the form of physiotherapy and was denied coverage, less than a month later I recieved an email from trupanion saying that they were INCREASING the cost of my coverage, so now they want me to pay more and they aren't even covering her for what she needs. Absolutely garbage and I'm canceling my coverage with them, issues like this were the entire reason I wanted pet insurance and got it right from the start and this is so infuriating.

Insurer: Trupanion Canada

By: Dylan Saam-Derr

Verified August 31, 2024

Great

Great! Fast service and customer service. Claims are hassle free!

Insurer: Spot

By: Candice Yanez

Verified August 31, 2024

Using the Embrace app to upload our…

Using the Embrace app to upload our itemized vet receipts and keep track of the progress is easy and convenient.

Insurer: Embrace

By: Yvette Diaz

Verified August 31, 2024

Spot makes it all so easy

It was an easy process and the money arrived in no time.

Insurer: Spot

By: Tasha Littleton

Verified August 31, 2024

Horrible customer service

I called to cancel my insurance and the representative was beyond rude. I would almost understand if I was hostile or rude to him, but I wasn’t. He asked me a question and when I responded, he called me a liar. I have never been spoken to by a customer service representative in this way. I really hope that the conversation was recorded so you can go back and listen to see how unprofessional he was. Just a horrible experience.

Insurer: Embrace

By: Allison Hunter

Verified August 31, 2024

Spot makes everything easy

Spot makes everything easy. I get an electronic invoice from my Vet, send it to Spot and fill out some online information. Within a week, I get a deposit in my bank account from Spot.

Insurer: Spot

By: Rob

August 31, 2024

My 15 year old Rockie

I have a 15 year old dachshund and we have had embrace insurance her entire life! All surgeries, meds and visits have been possible because of having this insurance. She is still up and walking to this day! Thank u embrace pet insurance!

Insurer: Embrace

By: Carmen Munoz

Verified August 31, 2024

Quick and efficient service.

Quick and efficient service.

Insurer: Spot

By: customer

August 31, 2024

5 Star Service

The customer service reps are very helpful and explain the policy very clearly. Claims are handled quickly and hassle free. Thank you!

Insurer: Embrace

By: M.McGale

Verified August 31, 2024

outstanding customer service

outstanding customer service, very fast payments

Insurer: Spot

By: Carl Brown

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