217,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Trupanion is the best !
Excellent reimbursement process. Easy to use. Fair payments.
Insurer: Trupanion Canada
By: Mark
It was easy
Easy to enroll
Insurer: Trupanion Canada
By: Andr-Marc
Because Trupanion associates are friendly caring knowledgeable pet lovers who are willing to answer as many questions as needed.
Because Trupanion associates are friendly, caring, knowledgeable, pet lovers who are willing to answer as many questions as needed. Pleasant to feel like part of a huge family!
Insurer: Trupanion Canada
By: Wanda
Based on my experience so far with claim submission and coverage Hence why I would recommend to everyone and anyone.
Based on my experience so far with claim submission and coverage Hence why I would recommend to everyone and anyone.
Insurer: Trupanion Canada
By: Carlos
ease of submitting claim
ease of submitting claim
Insurer: Embrace
By: LouAnne Bachert
DO NOT USE THIS COMPANY!!!
First of all customer service is a joke! Secondly, this company's polices are far from fair to the consumer. They will cancel you policy without any notice if you've missed a payment. They will also not notify you if you've missed this payment. Now I have a non payment cancelation on my record and I cannot get insurance through other companies. I urge you to look elsewhere for insurance and don't let this company take advantage of you.
Insurer: Sonnet
By: Keegan
Insurance claim was easy and fast and covered the incident
Initially, it was difficult to make a decision about pet insurance as there are quite a few companies that provide this service. But after doing the research, I decided on Fetch Pet and glad that I went with them. Recently my puppy received a mouth laceration that required stitches inside the mouth. He received excellent care and the exams, tests, surgery, overnight care and follow-up were covered by my Fetch Pet Insurance. It was nice not to worried about these expenses when your focus and concern was all about your dog's care and recovery. Thanks Fetch Pet.
Insurer: Fetch Canada
By: Beverly McNaughton
Claim approved in one day and…
Claim approved in one day and reimbursement received quickly!
Insurer: ManyPets
By: customer
Continues to charge me for cancelled policy for dead cat
My cat passed away on 5/15/23. I received an email stating my policy has been cancelled on 6/1/23. I was charged for June on 6/7/23, but the payment declined because I moved money out of that account. I received an email stating they hoped me and my (deceased) cat were well and telling me my payment didn’t go through. I call, waste 1.5 hours on the phone with 2 supervisors. They can’t find the email THEIR company sent me. I have to forward it to them several times. And no one can answer why my card was erroneously charged, when my policy actually will be cancelled, or whether I may be charged again. I was actually told they could not guarantee that I don’t get charged again, for a cancelled policy for a cat who died last month. No one in customer service can turn off autopay or delete my billing info. They can’t even cancel the account. They have to send a request which can take 10 business days to some mysterious payment department that has no way to contact them. It was traumatizing to receive an email asking how my poor dead kitty was doing. And every email I’ve received is an obvious form letter. No actual personalized customer service. This company doesn’t care about your pets, only their money. They’ll even keep taking your money after they tell you the policy is cancelled because your animal died. Do not recommend to anyone. UPDATE 6/9/23: Received an email from a Customer Liaison Manager stating they’ve attached a notice of cancellation. They actually attached a copy of this 1-star review. That tells me two things: 1) this company has little to no QC process, even when dealing with incredibly frustrated customers. 2) the email I received was solely because I left a poor review. My several emails and calls did not matter. So if you review here, you’ll get a response, but you still might not get what you need. I’m sure I’ll get that cancellation notice someday…
Insurer: Healthy Paws
By: Sarah
Easy claim submission!!!!!!!!
Easy claim submission!!!!!!!!
Insurer: Embrace
By: Lance Poinsett