222,202+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,202 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Happy with Figo!
The company is awesome. Cant say enough good things about it. Helpful and great customer service.
Insurer: Figo
By: joyce faragasso
They are the one thing this world is…world needs
They are the one thing this world is lacking. They are honest. That says it all to me.
Insurer: Spot
By: William Cara
Pets Worst review and appeal process
Further to my recent (deliberately scathing) comments re. my two claims against my Pets Best dog insurance policy (policy active for the past six months); The manager (with whom I remonstrated today and who shall remain nameless, at least fo now) signed-off our conversation by referring me to the Pets Best (Pets Worst ?) appeal process. The document (emailed to me by this manager) is clearly written/designed to deter and frustrate any complainant/complaint. It involves numerous steps that require significantly (onerous) time and effort on the part of the policy holder/ the veterinarian practice. Coincidentally, we (the doggie parents) decided to try-out a pet insurance only because our prior vet retired and we were facing a possibly unknown veterinarian-related future. Pets Best insists on correspondence ONLY via their website portal....BUT, if you really want to talk to an agent (ALWAYS ask for/insist upon a manager), ignore the 'phone prompts and keep dialing "0" until you get through to an agent...then demand a manager...the 'phone agents are clueless and you'll never get a sensible answer !!!
Insurer: Pets Best
By: Philip Rushton
Figo is great-10/10 recommend
Figo is great. It’s easy to submit a claim, and claims are reviewed/processed at a good pace. They had lots of customizable options for securing a plan within your budget. The ability to text with an e-vet is also a game changer. That feature alone has saved us lots of money by avoiding unnecessary visits to our local vet.
Insurer: Figo
By: Christie
Easy to file claim onlinegreat claum service
Easy to file claim online. No hassle. Money deposited into my bank account in a very reasonable time. Could not have been more pleased with their service. Thank you Embrace
Insurer: Embrace
By: Richard Dunbar
Every year our insurance goes up by…
Every year our insurance goes up by almost $20 a month. Our dog just turned 5 and it’s almost $90 a month. Can’t imagine how much we’ll be paying when she’s *actually* old. And of course, I can’t shop around because now she has pre-existing conditions, like allergies.
Insurer: Figo
By: Goldenmom
Samantha was very helpful in responding…
Samantha was very helpful in responding to my questions and assistance in understanding the status of my claim for the euthanization of my dog. She was very empathetic to my situation and went above and beyond in helping me. I truly appreciate her assistance.
Insurer: Fetch
By: Nancy Savino
Great response
Great response. Easy set up. Gives you information online. Haven’t used the insurance yet but heard very convenient
Insurer: ManyPets
By: dlc
Completely Confident I Made the Right Choice
This has been my first experience with pet insurance, and every single step of the way, Embrace has made me feel 100% comfortable and confident I made the right choice. I have been a client for over two months now and the quality of care has stayed the same. Their customer service is extremely friendly! Also very helpful and reassuring; they offer 24/7 care if you need to call with a health concern or any questions whatsoever. The site is very easy to navigate and understand how to submit claims, edit your policy, add a new pet, etc. I have both of my furbabies signed up and feel relieved. For what their plans offer vs what you pay, it almost feels like a steal! They will also work with you honestly about what the best policy and plans are for your pet's needs; they do not try to upsell at all! I had been considering a higher tier portion of my plan, but the representative discussed with me in detail and helped me determine that the mid-tier was the best option for me. You can tell everyone genuinely is passionate about what they do, and they love your pets as if they were their own! Do not use another company; Embrace is the way to go!
Insurer: Embrace
By: Gelene Johnston
They'll double your premium after 1 year
I had Embrace pet insurance for 1 year, the rate was roughly $95 a month for both of my dogs. I was about to come up on my 1 year anniversary with Embrace, they sent me an email informing me that my premium would increase from $98 a month to $195 a month. There was no explanation why, of course I called in and spoke with a representative. She informed me it could be that my dogs were a year older and possibly do to my location which did not change. She said I could speak with a licensed agent and adjust my coverage to get my premium down. Obviously I declined, why would I keep insurance with a company that doubles my premium after 1 year of being a customer. I canceled my coverage and will be looking for insurance with a company that treats it's customers right. I'm disgusted with that Ebrace pet insurance and hope whoever is responsible for doubling rates has an awful short life.
Insurer: Embrace
By: Tim Elsemore