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Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Not impressed by the timeline of events
I utilize the app and uploaded the after care notes, vet records and payment details within the same day and I am STILL waiting for my reimbursement after a month. Called twice to get a status update and even though the customer service was friendly, they only kept to the script without giving further details. My Vet was readily available to call the insurance company on behalf of us to try to help but customer service still said that it was their processing team that was behind schedule. I’m not impressed by the timeline and the additional funds they removed from the total amount I should receive back.
Insurer: Pets Best
By: Kelly
They got me through a tough holiday…
They got me through a tough holiday season when my dog had to have neutering AND had to go to the ER vet suddenly a week later! I was refunded within only a week of each submission! Thank you so much Spot!
Insurer: Spot
By: Marina Chaumet
Make Sure to Keep Multiple Dogs on Different Invoices
Although it seems easy to submit claims, I did have issues with my first submittal to the point I gave up. I have two dogs, both covered and both had same illness together. The invoices were on separate pages & I even spoke with someone twice but Spot could not get passed this and ended up denying the second dog's care. Since then, I have not had both dogs ill at same time so there have been no issues.
Insurer: Spot
By: Jessica Davis
You are thoughtful!
You are thoughtful, knowledgeable and considerate. I recently lost Quinn, who was insured by you and was blown away by your compassion and thoughtfulness. I have found you all easy to deal with, helpful and kind! Thus, I have insured our new pug, Buzzy, with you. Decision that have to be made about the health and welfare of our pets is a little easier with your help. Thank you
Insurer: Trupanion
By: Pam Petrie
Easy to compare options and competitive…
Easy to compare options and competitive quotes. Our Vet really sold us on Trupanion as the only company they will work directly with. The rest was create the account and login to confirm everything was complete. The only downside was that we were told about a 30 day free trial that we were never able to apply. The discount codes were never active. Still a good option for us and great piece of mind if our dog gets sick again.
Insurer: Trupanion
By: Customer
Efficient claim process and excellent…
Efficient claim process and excellent customer support
Insurer: Spot
By: Maria Michelini
Great customer service
Great customer service, awesome benefits, easy to use
Insurer: Spot
By: James Sekab
Denied for a slip n fall due to age related issues
I've had insurance for 8 years and have only filed 2 claims. The one when my boy was 2 was paid promptly but we all know as we just like our pets get older we're more prone to accidents. My Griffin is now 81/2 and back in September he fell in the yard and was limping. They denied his claim as being " degenerative " I believe that's the word they used so basically this insurance is great up until they get a lil age, and arthritis that would make their bones weaker. I myself being in my 50's are more likely to slip and fall than back when I was 20..Insurance shows no mercy to our elderly loved ones...
Insurer: ASPCA
By: Sharon Perry
I must say I'm am very satisfied with…
I must say I'm am very satisfied with spot pet insurance my rate is reasonable I've used it for the first time I never had insurance on my animals but it's worth it you never know when something's could happen,they are fast with claims accurate and fair if they're unsure or you're unsure they make sure to contact you as soon as possible and make sure that we are both on the same page.The only thing I dislike about it is the prevented package gold I purchased on extra help with some stuff on it my pup doesn't need an some I won't be using but other than that I'm happy with spot insurance so if you don't have pet insurance or animal insurance I advise you to really look into it it's worth it just knowing that you have backup or help if you ever need it .
Insurer: Spot
By: Cecilia C.