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Company representatives...great
The company representatives were excellent in assisting with my first submitted claim. Payment was timely and for the full amount submitted.
Insurer: Embrace
By: phoebe
If there was 10 stars to hand out
If there was 10 stars to hand out, I would give 10. Recently my Bassett Hound (Oliver) had tumor surgery, which went great. I filed my claim & necessary backup paperwork & within days Pumpkin approved it. And within days after the approval, I received my check. Thanks for the great service. I will definitely recommend Pumpkin to all my friends & family.
Insurer: Pumpkin
By: Rick
Customer service and how quick and easy…
Customer service and how quick and easy you get your claim
Insurer: ManyPets
By: Maria Bertrand
Spot is quick on getting claims…
Spot is quick on getting claims processed and that is greatly appreciated. Also being patient when trying to get the vet's detailed history for my fur baby.
Insurer: Spot
By: Tammy Dworshak
Still waiting to see if vet visit will…
Still waiting to see if vet visit will be covered prior to surgery. It has been almost a month and still no answer. They sent an email requesting more info from the primary vet. Still nothing. Starting to feel like I am jumping through hoops.
Insurer: Embrace
By: Customer
The portal is very user-friendly
The portal is very user-friendly, and the process is seamless. Just need to upload invoices that are typically emailed from your vet.
Insurer: Embrace
By: Arthur Pinault
Friendly
Friendly, answered all my questions thoroughly, offered honest responses to different options.
Insurer: Fetch
By: Jillian Russo
Friendly
Friendly, answered all my questions thoroughly, offered honest responses to different options.
Insurer: Fetch
By: Jillian Russo
Friendly
Friendly, answered all my questions thoroughly, offered honest responses to different options.
Insurer: Fetch
By: Jillian Russo
Friendly
Friendly, answered all my questions thoroughly, offered honest responses to different options.
Insurer: Fetch
By: Jillian Russo