154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,226 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,336 reviews
10,802 reviews
27,500 reviews
14,169 reviews
63,015 reviews
Category with most reviews
This chart shows the distribution of review categories.
Denied my claims
My main coon broke her femur, I submitted claims because she needed to have surgery and metlife denied my claim. They claim that the doctor notes stated it was a pre existing condition. I reached out to my vet and they reviewd the notes with me and it doesn't say once in the notes that it was a pre existing condition. Definatly think twice before choosing this company. They lost my buisness indefinitely.
Insurer: MetLife
By: Jared
Efficient
I called and used the app. My claim was processed efficiently and Met Life communicated via email and I was easily able to see my claim status in the app. When I called the customer service rep was friendly, professional and helpful. Can’t ask for more than that
Love Met Life
I have two dogs and I’ve had nothing but great experiences with Met Life , the claims are done in quickly manner , the customer service is excellent.
Metlife is TOPS
I work in the veterinary field where I am exposed to many pet insurance companies that our clients have enrolled in. Metlife is stellar in all areas especially in their phone presence. Last year we rescued a 5 month old puppy when 9 days later he chewed up a wooden hair brush, a pen, box of tissues and part of a book. Due to the sharpness of the pen and brush he had to have full surgery. MetLife did not question any of the process and reimbursed us the 90% that we had enrolled in. We highly rec Metlife and are customers forever!
Insurer: MetLife
By: Renee
Simplest claim process and very efficient and prompt handling. Delighted.
I had an unexpected heart issue for my pet that was stressful and led to expenses that I was not sure will be handled by HelathyPaws. The process to submiot claim took 2 minutes and was notified it was approved within 2 days. They even followed up by email to check on his health! Very satisfied with this experience.
Older Dog Experience
I was worried premiums would be high for my 7 year old Chi. Trupanion had option that made it affordable.
Insurer: Trupanion
By: Satisfied Customer
Our BEHR has glaucoma and has a daily…
Our BEHR has glaucoma and has a daily routine of eye drops/anti-inflammatory ointment 3 times a day. Embrace makes keeping up with his meds so affordable. God Bless Embrace and all the wonderful employees.
Insurer: Embrace
By: bill rouse
This is the easiest way to file claims
This is the easiest way to file claims. The price of the policy is well worth it.
Insurer: Spot
By: customer
Claims service is HORRIBLE AND THEY LIE
I have 2 pets insured with them and up until recently they were good. My puppy had surgery and I submitted a claim on 8/16 and was told times that it was processing and then the following day they couldn’t find it. I had to resubmit and it is still pending. I have asked for help and can’t get anyone to help me. After this processes I will be moving my pet insurance elsewhere. I have been lied to too many times.
Insurer: MetLife
By: Kimberly Scantlin
Worth Every Premium Payment
Quick procession. Claim procedure very easy. Good value and great coverage.
Insurer: Spot
By: Brenda Pennington