225,227+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,227 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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do not treat their long time costumers well.
We have been with pets plus us since 2017 when we got our puppy. Recently we were double charged ( the month of december) great timing with christmas. We called to find out why and they said their mistake, they didnt charge the month prior so they had to double charge. While we were on the phone the staff was confirming all our information. We had realized that we hadn't changed our home address with them when we moved 2 years ago. We asked why this is important, she said it makes a difference for the payments. OK. We gave her our new address and she said the payment had dropped significantly. We were paying 76.00 monthly ( living in DT ottawa), and with our new address it dropped down to 35.00 which we were stocked about since we were already paying so mich monthly. We said we cannot back date but your next payment in Januuary will reflect the changes. Come January payment no changes made. We called to find out why only to be told thats not true and our payments did not change. Told them to refer to notes on call, listen to call recording of the phone call. We were rudly told theres nothing they can do and basically that we were making it up and our payments didn't change. When asked to speak to a supervisor/manager about the incident we were told the call back time was 8-10 bussiness days. ARE YOU KIDDING ME?? 8-10 days to speak to a supervisor. This is ridicously. For long time customers. Totally unacceptable. I will be looking elsewhere.
Insurer: Pets Plus Us
By: samantha
Sonnet is the best with auto and home…
Sonnet is the best with auto and home make it easy to do what you need to do.
Insurer: Sonnet
By: Marie
Really easy and quick to be reimbursed
Really easy and quick to be reimbursed
Insurer: Spot
By: Sarah C
VGreat insurance
VGreat insurance , Customer Service is very good and how easy it is to process a laim
Insurer: Spot
By: Frank Bogucki
Fetch is there for my Frenchie
I'm a first time dog owner. I have a French Bulldog, and because you never know what's around the corner with these joyous little clowns, you got to have pet insurance. Fetch is always there for me when I have a vet bill, especially for an emergency room visit. I look forward to Fetch's upcoming roll out that will cover Wellness Visits and Preventative Care. I also want to add that using the mobile app to submit claims is easy. I receive frequent updates on the status of my claims, including submitted, under review, and approved with payments made via direct deposit.
Insurer: Fetch
By: Carrie Smaha
Embrace Pet Insurance is reliable
Embrace Pet Insurance is reliable, making it easy to submit your claims to them.
Insurer: Embrace
By: Marcia Outten-Robinson
Great help for procedure prior to med use
This claim was for a procedure done prior other medical procedures our vet had recommended. The vet's office wanted to make sure our cat's heart could manage the effects of anesthetic used during the procedures. We appreciate the thoroughness of the review of the claims department personnel.
Insurer: Trupanion
By: Patricia
The best customer service
Everyone I’ve spoken to has been nice and helpful they just take a long time to process claims as it’s been over a month.
Insurer: Embrace
By: Abby Barrett
I did search many plans and ASPCA hoas…
I did search many plants and ASPCA hoas the best options for me, and the process was smooth and fast to sign up.
Insurer: ASPCA
By: Jose Aldana