225,115+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,115 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very quick with claims and the website…
Very quick with claims and the website is very easy to maneuver through
Insurer: Spot
By: Taylor Buffo
Wonderful experience
Wonderful experience! The person I dealt with answered all my questions.
Insurer: Pumpkin
By: customer
Noice
Friendly, always seem to have common sense. Very helpful and quick to give you the solution to the reason for your call. If T****a could help me every time, that would be great :D
Insurer: Sonnet
By: The Juan jay
Ease of use and responsiveness
It has been very easy to file a claim online and the response time has been very quick in reviewing the claim and issuing reimbursement.
Insurer: Spot
By: J. Allen
To make it short
To make it short, Do not buy this pet insurance. We got this for our puppy, whom of course you hope your puppy is healthy , but with enrolling, they put you into a area of hold,(if you will) while the puppy is processed and checked through with vet records. While this was occurring by pup got a limp/knee buckle at 4 months. So, I get him checked and our vet saw nothing wrong. So I asked for a referral to a specialist, 2 week wait, and she tells me my puppy he has elbow dysplasia. Well, I want a second opinion and we went to that appt., and they determined the same diagnosis and that a bi-lateral arthroscope surgery would be best. We agree to the surgery and then the 4-6 weeks of restricted rest. During this time I send in his claims from ALL vets. They tell my upon reviewing the records, that because he had "a limp" this is a pre-existing condition and they will NOT cover any of the expense. So, I should let you know, if you get a puppy and you hope for a good pet insurance, this is not for you!!! How was I to know this puppy had genetics that were bad with elbow dysplasia? Both parents showed no signs, nor in their lineage either. But it happened and this puppy is loved and cared for and we now have a pup with a life long condition without any insurance. This puppy was only 4 months old when I discovered his limp, and 6 months old at surgery and 7 months when they tell me they won't cover him!! So think long and hard about getting Embrace! Reply to Embrace: He is a puppy!!!! How is there pre-existing ANYTHING! Disappointment? Just slightly!
Insurer: Embrace
By: Sherry Seidenberger
Good and quick connection
Good and quick connection. Fluent disscusion with professional approach.
Insurer: Sonnet
By: Borys Witkowski
Easy process
The app makes the process for filing easy and no issues with payment.
Insurer: Spot
By: Stephen H.
Your system is so simple to use.
Your system is so simple to use.
Insurer: Spot
By: Rock
it feels good that SONNET has your back
it feels good that SONNET has your back
Insurer: Sonnet
By: Sherry Hayman
Hat's off for great service and…
Hat's off for great service and insurance.
Insurer: Sonnet
By: William Rhynes