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Raises premiums EXPONENTIALLY once your…
Raises premiums EXPONENTIALLY once your dog is in their mid-range. Fetch needs to review the competitors pricing and match up accordingly. In the last 5 years I have had this insurance, my premium went up from $300 to $1700!! This is six times the original premium and I never even had a claim in the first three years! Over the years they increased, doubled my premium, I never said anything but the most recent increase in premium went up another $700 straight away. $1700 annually plus tax for a $5000 coverage and 80% coverage is extremely low and unacceptable. Other insurance companies cover $10,000 to $20,000 for ~$1200 premium for the same dog. Almost feels like a rip off at this point because they think you cant move. When you call the customer service to talk about the premium, they have an attitude so its pointless. There is no solution outside of just cancelling or continuing to pay really. I would recommend to shop around. I am certainly not going with Fetch if and when I am looking for another insurance provider.
Insurer: Fetch Canada
By: Debbie Liao
Fair and Reasonable, with scope for improvement.
I got Sonnet insurance due to its value for money. After two years with the insurance, i was in a not at fault accident in Jan 2023. While it took a little effort to get going with the Adjusters. Initially i felt quite frustrated with the time it took to get me rental vehicle and it affected my ability to go to work. The car accident related adjuster Carlo Castillo initially provided me with innacurate information forcing me to upfront additional amount for the rental car insurance, which i paid. After i received my car repaired and rental was returned i then initiatied correspondence to understand why i was forced to pay additional insurance money for the rental, when i was in a no fault scenario. He agreed and refunded my money. The second adjuster Lynda Vandesange who supported my medical treatment has been excellent to work with and prompt with her correspondence. Admitted my impression of the Adjusters with Sonnet, Economical has improved. I feel confident that this company is fair and reasonable to work with and i will continue as a client with them, hopefully without any incidents. But we all know life happens. I think the Car accident adjuster could use more training.
Insurer: Sonnet
By: Pankaj Nalavde
Easiest and friendliest experience
Easiest and friendliest experience
Insurer: Sonnet
By: Kylie H.
Wonderful service
Our sweet little dog suffered a ligament tear in his left hind leg. He required surgery to repair it. Pets plus us insurance reimbursed us in 9 days. I’m so grateful for their support.
Insurer: Pets Plus Us
By: Fay
She was super helpful yes
She was super helpful, caring and knowledgeable. Very very.good first experience
Insurer: Fetch
By: Carolyn Grace Eramo
Affordable and easy
Buying insurance with Pets Best was easy and fast. The rates are affordable and they offer a few different options for plans. Filing a claim was easy and done online within minutes. My claim was approved and went towards my chosen deductible which is what I expected would happen. It did take almost 2 months to process my claim as they were very busy but I was kept up to date during the wait. So far I am very happy with this insurance and have recommended it to others.
Insurer: Pets Best
By: Tammy
Fast and easy
Filing the claim is fast and easy. Claim is settled quickly
Insurer: Spot
By: Pamela Fowler