154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,139 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,332 reviews
10,797 reviews
27,491 reviews
14,162 reviews
63,007 reviews
Category with most reviews
This chart shows the distribution of review categories.
Claim processing is very quick
I think the speediness of processing claims is excellent. I just feel like I’m paying way more in premiums than what I’m getting back, and I guess that’s a good thing because it means my dog is healthy. I’m just trying to decide if I want to keep this insurance or do some shopping for another
Insurer: Fetch
By: DEBBIE
My claim was completed on September 5th
My claim was completed on September 5th and I was told it would only take 1 to 2 business days to receive that reimbursement. Here it is September 11th and they cannot provide a confirmation number nor ensure me that the funds have been sent. I was instructed to call my bank. My bank mentioned that there was not anything pending from this company. I am getting the run around and still no explanation provided.
Insurer: Spot
By: Tonjiie Bee
Was not expecting to get the amount…
Was not expecting to get the amount back from the vet visit. However, I had to contact customer service regarding my check because I did not receive the initial check. I did receive the re-issued check without problem
Insurer: Pets Best
By: Dana Skidmore
They continued to add more and more…
They continued to add more and more things to “what I need before they can offer a pay back”. I continued to send their new asked for information, but it took months and months for them to finally give me any money back. They were not helpful.
Insurer: Embrace
By: AT
I was a little disappointed in Embrace…
I was a little disappointed in Embrace at first...It took them a little long to process my first claim with them but I kind of understand since it was the first one .. Basically they came through in the end so I would give them about three and a half stars, that's fair I think...
Insurer: Embrace
By: Harry Steagall
Grateful for the surgery insurance helps with.
Our dog suddenly lost control of his hind legs, so we rushed him to the emergency vet. We found the doctors treating Brambleberry to be professional, competent, and compassionate and are closely following their recommendations. The surgery came before the disk material, and the bleeding damaged the spinal cord. Doctors are saying he is healing rapidly, faster than the usual curve. We feel so fortunate to have Healthy Paws Insurance, which made it so much easier to afford this life-saving decision to have Brambleberry have the surgery. Filing claims was straightforward, and the payment was quick. He is well on the way to a full recovery.
Insurer: Healthy Paws
By: Patricia
Grateful we could afford to have this surgery
Our dog suddenly lost control of his hind legs and we rushed him to the emergency vet. We found the doctors treating Brambleberry to be professional, competent, and compassionate and are closely following their recommendations. The surgery came before the disk material and the hemorrhage damaged the spinal cord. Doctors are saying he is healing rapidly, faster than the usual curve. We feel so fortunate to have Healthy Paws Insurance, which made it so much easier to afford this life-saving decision to have Brambleberry have the surgery. Filing claims was simple and the payment quick.
Insurer: Healthy Paws
By: Patricia
Peanut's Care
I can not say enough of Metlife. They have always been there for my pet (unfortunately my baby passed away). I'm so sad.😔 Their staff members were always helpful. Reimbursement claims were taken care of in a timely manner. If I didn't have Metlife, I don't think I would have been able to obtain the care my baby needed. When, or if, we get another pet, I will definitely be reaching out to MetLife. Note, they even provided me with a Pet Grief group. Thank you, Metlife!
Insurer: MetLife
By: Gladys
Grateful for PHI Direct Pet Insurance
Customer Service awesome - Payment for coverage for TPLO was received within days of surgery. Process was painless and stress free. Communication via text and email was issued every step of the way. Would highly recommend this Pet Insurance. Rates are affordable. Five stars from this happy customer.
Stress Free Pet Insurance!
I have been with embrace for quite awhile now. They are quick with claims, responsive when I’ve needed help, and also it’s very easy to submit claims.. Makes having a pet with a chronic condition much easier to manage..
Insurer: Embrace
By: Krissie Finchum