225,090+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,090 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Absolutly terrible experience
Absolutly terrible experience. We were in an accident over two months ago. Had our truck towed and then sonnet picked up our truck from the towing lot and took it to theirs only a few days after the accident. It has been just over two months and everyone we call our adjuster for an update he doesn’t answer. We have called customer service and requested to speak with a manager as our adjuster has told us an appraiser hasn’t even been out to look at our vehicle yet. According to their policy the adjuster has 24 hours to respond before escalating to a supervisor. He always just happens to respond after we have complained. Finally he stopped responding and it was escalated to a manager who we were told would call by the end of the day yesterday and guess what? Still no damn call! Two months and no one has even looked at our truck! An absolutle joke of a company and I would never recommend to go with them! Communication, customer service, management absolutely TERRIBLE! I just want to know what is happening with my vehicle!!!! DO NOT GO WITH SONNET!!!!
Insurer: Sonnet
By: Amanda Chalk
Pets Best is amazing!
Pets Best is amazing! Claims process was super easy and the EOB is super easy to understand.
Insurer: Pets Best
By: Anita Self
Highly Recommend
Easy claim process and reasonable decisions. Made saving our wonderful pup possible.
Insurer: Embrace
By: Adam Blaes
Amazing!
I just can not give this company enough praise. I want to say that I have never had any sort of medical instance for as quickly and stress free, dog or human. In a very quick turn of events we went from seeing a vet for a consult to our dog having surgery. It was such an easy process and the staff at the hospital told us the Trupanion was the best. “They are super quick with pre-approvals and usually settle within a day.” You never know when you purchase insurance, will it really be what they are selling? But we had gotten the 90/10 ratio coverage for our French Bulldog. And yes, they paid 90% of the bill. With our deductable and our co-pay we paid about 1,000$ on a 6400$ bill. I can’t tell you how important it is to get pet insurance. I can’t imagine having to sit in that room, hear what your pet needs and wonder if you have enough money in your savings for it. Or if you have a credit card with enough to cover it. Something that could have been stressful was just not a worry. I kept saying, “no problem, we have good insurance” and they truly proved it. I will always have pet insurance and it will always be with Trupanion!
Insurer: Trupanion
By: Louise Ann
Quick response to claims and access to…
Quick response to claims and access to help for pet resources.
Insurer: Spot
By: Morgan Thornton
Just signed up for spot pet insurance…
Just signed up for spot pet insurance for my new puppy Fred. The sign up process couldn't have been smoother. I purchased the additional wellness plan and have already submitted a claim and been approved for spot to cover over 60% of Fred's first vet visit. Loving it so far!!
Insurer: Spot
By: jaynecolinogmail.com Colino
50% increase in monthly premium from prior year!
I have been a very satisfied customer of Healthy Paws Pet Insurance for 3 years until I received an email yesterday notifying me that my monthly premiums will be increasing by 50% !! beginning in 63 days. My claims have been low for my 8 yr old dog with manageable annual premium increases of around 10% each year. I understand pet medical care costs are rising but there is no explanation to justify such a large increase. I have made comparisons with other pet coverage companies and will be saving that 50%.
Insurer: Healthy Paws
By: jeanette coward
My claims are processed very quickly.
My claims are processed very quickly.
Insurer: Spot
By: Linda S.