224,929+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Awful
I purchased police on January 16, called two hours later to cancel , as I travel to Europe alot , so bought a policy that would be coverd in Europe.Its been six days and no update or pending return , if I don't receive my refund by the end of the day I will be filing with Attorney General.as well and calling news center 8!!
Insurer: Embrace
By: Trena Hannah
Metlife Partners in Caring for Pets
My experiences with MetLife in terms of both claim payment and of customer care are commendable! I felt that the capable and relatable team members like Jana have the best interests of my pets and myself at heart. The claims process is convenient and timely. Also, after the review., The communication is excellent. I am grateful and confident with MetLife, after having tried to other pet insurance companies. It wasn’t that I had problems with my previous comp, but that Metlife offered a family policy. When we satisfy our deductible, it applies to my two other pets visits. This is greatly appreciated. That life focuses on my Pets interests!
Insurer: MetLife
By: Anne
I liked it because it is fast
I liked it because it is fast, and simple to acquire my puppy's insurance, I loved that it is a quite affordable price and it covers a lot of my worries , it is a great advance for Ragnar to have obtained his insurance.
Insurer: ASPCA
By: Valeria Bandy
I like that the claims do get paid
I like that the claims do get paid, but I'm put through so much to get them paid. It is a lo of back and forth to get to the final result.
Insurer: Embrace
By: Chris Gardner
I love Pet’s Best
I love Pet’s Best. Submitting a claim is easy, first of all. Time to review a claim may be backed up a bit but is never as long as they say. They cover what you pay for (in terms of your insurance selection and reimbursement percentage, less deductible). Customer service is pleasant to deal with. Reimbursement payment is prompt. Pet insurance is expensive but well worth it if there is a major issue. I had another company insuring a previous dog and I can say Pet’s Best is far easier to work with. Thank you!!!
Insurer: Pets Best
By: Kristina
Beware of FETCH promises.
Fetch by the dodo told me to call the customer advocate number to explore my options for the downgrade. I was told that the cost to loss ratio was high so they had to downgrade her policy reducing her premium thus putting her at a higher risk if I put claims in. they did not downgrade my two older pets that cost that will cost me $8000 a year . Deductibles are per condition. Her renewal policy is $500 deductible / 70% reimbursement yet they kept my $25,000 annual limit. I only use it for cold laser and acupuncture . All other exams I pay out of pocket because I was afraid of being downgraded. That did not work if I use it she will be downgraded if I don't use it I pay $2,200 a year for a $ 200 reimbursement for the year . I am in a catch -22. So , If u use it to help your dog or cat Fetch might will make you pay 😕 in the end .The $25,000 annual limit means nothing ! My Dog Tinker has unlimited and Fetch did the same thing. Downgraded without explanation or warning. Pet parents should not feel comfortable with annual limit . IF YOU USE IT U WILL PAY in THE BACKEND & BE DOWNGRADED.
Insurer: Fetch
By: Lori Janow
Best pet insurance
After research, I decided on Pets Best for my cat. It’s the best decision I ever made with an incredible insurance company. The sign-up process was super easy and I did not need to wait for the policy to become effective. I use the wellness benefit right away and was reimbursed in less than 24 hours. I’m so happy I discovered Pets Best.
Insurer: Pets Best
By: Consumer
Information is easy to find and email…
Information is easy to find and email reminders help to navigate the page. Submitting a claim was super easy!
Insurer: Spot
By: Lydia Vidal