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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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best decision to get coverage for my kitties
It was difficult at first to get all the paper work required for the claim. Once I got the hang of it, it was easy and payment was prompt. Thank you for making a difficult time a little less difficult.
Insurer: MetLife
By: benny wan
Simple self explanatory
Simple self explanatory
Insurer: MetLife
By: Terrissa
Easy to submit claim
Easy to submit claim. Clear directions.
Insurer: Embrace
By: Lauree Morton
The response was exceptional
The response was exceptional. Could not believe how fast I received my reimbursement!
Insurer: Pumpkin
By: Marilyn
Reliable and consistent
Claims have always been paid as promised. I just upload a copy of the invoice and doctor’s note and they are paid without question. Occasionally there have been delays in the past, but lately payment has been coming pretty quickly (less than a week)
Insurer: MetLife
By: Kristin T
So far so good
So far so good. We appreciate your service
Insurer: MetLife
By: customer
My claim was covered and im very happy…
My claim was covered and im very happy as this is an amazing company who takes care of business within a matter of time
Insurer: MetLife
By: Ronize Quezada
Yearly price increases are ridiculous!
It’s not right how you are quoted a price and it changes each and every year between 20-30 dollars. I’m going on 3 years with met life and since my initial quote it’s gone up almost 50 dollars. It’s going to get to the point where I can no longer afford insurance for my pet and unfortunately, it will be at a time in his life where it’s needed the most. Met Life should really look into locking in prices, especially for customers that have been with them for long periods of time.
Insurer: MetLife
By: A.U.