221,891+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,891 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Doesn't cover anything at all.
Don't bother if you want anything covered. I called before getting the insurance, was assured that my cat's issues would be covered, and then proceeded to get everything denied when I tried to file a claim. Absolute waste of money and time. I called to try and get claims looked at again, only to be denied again. I almost certainly will not be renewing my policy with them.
Insurer: ASPCA
By: Katelynn
Great customer service and help
Great customer service and help
Insurer: Embrace
By: James Carmichael
Spot pet insurance is excellent
Spot pet insurance is excellent. They always take importance to my claims. I have been to other insurers whose main objective is to make money only. God bless you. 🐶😇
Insurer: Spot
By: Andrea Garay
Process was easy to complete
Process was easy to complete, and I received the covered amount back as expected. No surprises! I’m very happy with my experience so far.
Insurer: Fetch Canada
By: Lucy
A True Partner
Trupanion has been helping to look after my dog, Belle, since she was a puppy. She has had a wide variety of health issues but Trupanion is always there with financial and personal support. I don't what we would have done without it. Thank you.
Insurer: Trupanion Canada
By: Rod
Quick Response and Explanation
What I really like about Pet plus Us is their quick response time and explanations once a claim has been reviewed.
Insurer: Pets Plus Us
By: Natalee
Find another insurance company
Embrace insurance is quick to reply to submitted expenses. Unfortunately, their pre-existing conditions are overreaching. My dog had a mild reaction to chicken once when she was a baby. Now several years later, she had a severe and sudden allergic reaction to an outside environment. Embrace refuses to cover any of this, saying the conditions are related, despite a medical report clearly stating that her exclusion was a "food allergy to chicken". The denial of the appeal also elaborated on the condition explaining things that are excluded that were not mentioned before in the medical report. An appeal from both our veterinarian and an allergy specialist have been denied. I would not recommend this company.
Insurer: Embrace
By: Katie S
Claim filing
Very easy to submit a claim. Staff that I spoke to were very kind and knowledgeable.
Insurer: Pets Best
By: Phyllis O'Neill
Once you figure out the proccess its good!
First claim was a bit confusing, only thing I was fustrated with. Once figured out it was easy and now I know for next time. Out of $392 for bith cats the oreventit8ve care covered $300. So I am already feeling the benifit
Insurer: Spot
By: Steve Barbee
i would give 0 stars if i could
i would give 0 stars if i could. i am still waiting on a claim from july and it is november. it kept saying missing medical records multiple times i had to ask them to reach out to my vet. my vet sent all the information multiple times. then my claim got placed on hold. i called customer service so many times and each time they said “we have all the info now it just has to be reviewed.” then i would get an email saying “we’re still missing information” and the cycle would start over and over. i have officially given up and if i am not reimbursed in the next few weeks i am just going to cancel with them.
Insurer: Embrace
By: Carolyn Willis