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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Super fast reimbursement
My dog unexpectedly injured her knee and needed surgery. They paid us back so fast after we submitted the claim! We are sticking with them in the future as well!
Insurer: Figo
By: LeyaL
Horrible service
No return email, no phones answered only prompts telling you to use the web site. No customer service.
Insurer: Pets Best
By: BLANCHE
Quick turnaround on claims
Quick turnaround on claims. Great customer service.
Insurer: Pumpkin
By: Karen
Easy and Honest
Easy to submit claims and so far no disputes with claims.
Insurer: Spot
By: Ryan Munch
I put in a claim about 2 months ago and…
I put in a claim about 2 months ago and have heard nothing. Wrote another note about it last week and got an automated message saying they were having technical difficulties. I think I chose the wrong pet insurance even though my Vet recommended them.
Insurer: Figo
By: Robyn Stuart
I was so relieved to get full payment…
I was so relieved to get full payment for my cats surprise procedure. It was such a relief and made buying the insurance worthwhile
Insurer: Pumpkin
By: Kris
EMBRACE CARES AND SERVICES ARE WORTH THE MONEY
I have Embrace for my rescued 5 year old French Bulldog for a few months now, and between getting her caught up with immunizations, health checks, illness scare, and an impending military overseas PCS move, the people from Embrace really have made this as less stressful as possible. They made me feel that they actually care for my pet and every process so far has been easy and the customer service was exceptional.
Insurer: Embrace
By: Matthew Zwan
SCAM- claims never approved
Denied a claim for my pup for allergies (specifically paw licking) because he had a prior ear infection once. They’re trying to claim it as a “chronic pre-existing condition”. The two have 0 correlation and didn’t know one single ear infection (treated with abx) is chronic. They’ve never approved any of our claims. Feel like this company is a scam.
Insurer: Embrace
By: Lindsay Wollner
A great company to have pet coverage with
Like all of us, we get insurance hoping not to use it, but are so happy to have it when we need it. I have had a policy on my dog with PetsBest for over sever years, and they have been amazing on all preventative and illness care. Simple and prompt claims process.
Insurer: Pets Best
By: Kalvin Saccal
Payments are prompt
Payments are prompt. Claims completed in a week.
Insurer: Spot
By: Nadine Simmon