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Easy to Use
Claims are easy to submit; information needed for each claim is easily notated but I appreciate that Spot is willing to reach out to your vet if you don't have the information. Quick to respond, process and follow up with each individual claim. I
Insurer: Spot
By: Kate Williams
This program has been invaluable for…
This program has been invaluable for caring for our pets. I highly recommend their service.
Insurer: Embrace
By: Anthony Joyce
I send these people proof of purchase…
I send these people proof of purchase after proof of purchase and document after document and they always tell me that I don’t have enough information to process the claim. It’s a joke.
Insurer: Embrace
By: Darien Coots
So far, so good
My furbaby is only 2 years old with no pre-existing conditions. He hasn't had multiple problems so I haven't had to submit many claims, but, for the most part I've had no issues getting reimbursed and the turnaround time was decent.
Best pet insurance among the options
We just recently officially adopted another pug and needed to get our new little guy snipped and chipped. Embrace provides the best option for veterinary wellness coverage (if at all) on top of pet emergency health coverage. Going through USAA for my Embrace premium is definitely great benefit.
Insurer: Embrace
By: Mike A
Customer service.
Mike is the best. He explained explained everything to me.
Insurer: Prudent Pet
By: Patty Hobson
First Year with Embrace
This is the first year we've had Embrace coverage for our 2 cats. So far, so good! It's easy to file a claim & they pay quickly!
Insurer: Embrace
By: Karen
Absolutely horrible deceitful company
Absolutely horrible company. They denied 80% of my first claim. I specifically asked the salesperson about the claims they denied and she assured me they’d be covered. After my claims were denied, I spoke with Spot and said my sales rep specifically told me they were covered. The customer service rep said they’d send me a transcript of my sales call. A day later Spot called me and said they wouldn’t be sending me the transcript of the call they had previously offered. Awfully suspicious! Needless to say I’ve dropped my insurance with Spot and highly recommend everyone to stay away from Spot Insurance. Companies like Spot Insurance are what gives the insurance industry a bad name. If you want to pay a premium for insurance and have every claim declined, Spot Insurance is for you. I read other reviews after submitting my review and it’s remarkable how consistently deceitful Spot is! For example, all dogs have pre-existing ears/legs/… and as such Spot will find an excuse to consider any claim as pre-existing! Based on my experience, I agree with the review that states that the good reviews are fake. If you care about your pet and value your time and dollar, go with another provider, Spot is NOT for you!
Insurer: Spot
By: customer