154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified September 17, 2024

Easy Peasy!

Easy claim process and prompt payment.

Insurer: Fetch

By: RSchneider

Verified September 17, 2024

Easy Peasy!

Easy claim process and prompt payment.

Insurer: Fetch

By: RSchneider

Verified September 17, 2024

Easy Peasy!

Easy claim process and prompt payment.

Insurer: Fetch

By: RSchneider

September 17, 2024

Sure looks like this pet insurance is a scam

I think this is a scam. My health insurance is easier to use, and faster. I just got the dog and just bought the insurance. Turned in all the paper-work, less soap note for the last year. The receipt showed all the things done. Remember I only had the dog for 3 weeks and was to be a check-up but found she was sick. Of course I cancelled her policy immediately, I was to paid a lot of money for nothing.

Insurer: MetLife

By: Bob Murphy

September 17, 2024

Great service

I adopted my Meow in March from a private party who said she was in great shape other than needing one updated shot. I immediately set her up with a veterinary clinic and purchased a Met Life insurance policy. After giving her a few weeks to adjust to her new home I took her in for a complete examination and was told she was healthy but needed her teeth cleaned and a couple extractions. When they sedated her for the teeth cleaning and extractions they discovered she had resorptive dental lesions throughout her mouth, a very painful condition, and would need to have a full mouth tooth extraction which must be done by a dental specialist. Now that she is no longer in pain she acts like a kitten even though she is 6 years old. The total for everything came to over $6,000 dollars and Met Life covered 80% after the small deductible. The claim was handled promptly and the Met Life employees were courteous and very helpful. I’m so thankful l have Met Life coverage for my Meow.

Insurer: MetLife

By: Jean

Useful
Verified September 17, 2024

Response to inquiries…

The customer service on Embrace Pet Insurance is simply top notch!

Insurer: Embrace

By: Linda

September 17, 2024

Pet's Best Doesn't Care about your Pet. They are f'n vultures

So yesterday I accidentally cancelled my pet's insurance because my brother was moving out and hoping to take our family dog with him. My brother didn't realize until he was walking our dog that the development he just moved into had a small dog only policy (under 10lbs) and that there was no way he can take our dog with him. Today (less than 24 hours later) I called back Pet's Best to tell them the dog was staying with me and they said they couldn't change the cancellation I put through and if I wanted to get a new policy they get me one but any issues she had before would be considered pre-existing conditions and they would no longer cover it. After expressing how upset I was with their answer all the customer service rep could say was "Well that is your fault you cancelled". If your pet is like a child to you as it is to me this proves they don't care about you or your child so they can go f*ck themselves.

Insurer: Pets Best

By: Sergio

Useful
September 17, 2024

Wonderful customer service experience!

I just want to give a big shout out to Tyler at Pets Pluse Us. He was very helpful in educating and explaining a handful of things we were uncertain about. He gave us peace of mind that we have our Labby girl all taken care of when it comes to her insurance! Thanks again Tyler!

Insurer: Pets Plus Us

By: Owen

Useful
Verified September 17, 2024

Carmen was exceptional

Carmen was exceptional. She helped to get our cats and my daughter’s cat signed up. She was patient and very knowledgeable. She is so very kind. Very professional. Lived her and so thankful for her help.

Insurer: Prudent Pet

By: William Perun

September 17, 2024

Caring for Senior Dog

We adopted our dog Bear about 5 years ago he was 9.5yrs old when we adopted him. He has had tummy issues and last weekend we thought he would not make it home. He was in the hospital all weekend and I knew that no matter the cost we had our pet insurance that would help cover his care, it really helps with keeping our senior dog healthy.

Insurer: Embrace

By: Cyndie Young

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