224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Quick responses to claims and quick…
Quick responses to claims and quick payouts of the claimS
Insurer: Embrace
By: Brian Mcnichols
Cat Surgery was $6,000
Our baby had a stomach blockage and had to have emergency surgery and had to spend a couple of nights in the hospital. We filed a claim and it hasn't even been a week and we have already been reimbursed all the cost (minus deductible of course). No hassle, no fuss..open a case on the app, submit your paperwork and that's it. Highly Recommend
Insurer: Embrace
By: TMurray
Long wait on Claims
It's taken forever to get any word back on my claims. I've sent in a second one, and heard something back on that one before the previous one I've submitted. Frustrating.
Insurer: Pets Best
By: Lindsay Randall
Processing clam faster as promised
Processing clam faster as promised
Insurer: Spot
By: Fely Landingin
Fantastic and immediate coverage
Fantastic and immediate coverage
Insurer: ASPCA
By: customer
So Disappointed in this company. We thought they were great.
So Disappointed in this company. We had the insurance for both our dogs for at least 6 years. We were very happy with the coverage and I recommended the company to all of our friends as a great option to manage the cost of pets. They are sadly not the company I thought. We had a credit card issue which necessitated a change in credit card number to make a long story short, the autopay failed fell through the cracks for December and January. While they had our mailing address, and my phone number, they chose to quietly send a notification only to a very old email address (we've had coverage a long time), and then quickly cancel my policy. When I called to correct the issue ($50 overdue for a month) and reinstate my account, which we've paid religiously every month prior to this issue for 6+ years, they claim they can neither reinstate, or give me a new policy with the same rate. Probably surprising to nobody the new rate has more than DOUBLED. I will not be renewing with this company because this behavior is so greedy/scammy and a really crappy way to treat loyal customers.
Insurer: Healthy Paws
By: Melanie
The app advertises an average…
The app advertises an average turnaround time of 3-5 days, but that was not my experience. Also, I kept getting emails and notifications that my claims were missing info or needed action even though I had already submitted everything requested. I called each time to confirm that nothing was needed from me, but kept getting the emails and notifications that said otherwise.
Insurer: Spot
By: Kristen Berger
Very simple process
Very simple process, reimbursement happened fast!
Insurer: Spot
By: Kristine Beck
I received my payments in a timely…
I received my payments in a timely fashion. The website is easy to use.
Insurer: ASPCA
By: Carol Alliger