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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Recommended by very reliable person and…
Recommended by very reliable person and customer of yours. Thank you.
Insurer: MetLife
By: Lucille Byram
Easy to submit and get paid
Easy to submit and get paid. Thank you!
Insurer: Spot
By: Hannah
Claim payment times are getting quicker.
Claim payment times are getting quicker.
Insurer: MetLife
By: Barbara Novak
They took another look
Typically I have been giving Embrace 5 stars and a few weeks ago I did. Since my dog had surgery for a cancerous mass, I dropped them down to a one, but am now giving them credit where credit is due. Although I had to work much too hard to get them to look at what made logical sense, they did and I am now happy with the reimbursement I am receiving for the claim. I have no doubt they will get back to a 5 in my mind, just not quite there yet. Thank you for listening to logic and making the right call.
Insurer: Embrace
By: Betsey Woods
Two claims submitted at one time, paid quickly
Two claims submitted at one time and within a week, received notification that claims were being paid. The website gives clear guidance on what documentation needs to be provided and uploading files is very easy. I've been so happy with MetLife Pet Insurance that I recently added my other two cats.
Insurer: MetLife
By: DLH
Great customer service and relaively…
Great customer service and relaively prompt payments
Insurer: MetLife
By: Katharine Larson
The representatives helped me pick the…
The representatives helped me pick the best plan for my pet without pressure. Claims have been processed quickly.
Insurer: MetLife
By: customer
The Website made it really easy to…
The Website made it really easy to elect pet insurance.
Insurer: MetLife
By: Brian Fortenberry
Very easy and self explanatory
Very easy and self explanatory
Insurer: MetLife
By: Kira Purizhansky