224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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We love being part of the Pets Best…
We love being part of the Pets Best plan. It saves us money on our annual vaccinations and it brings us comfort to know that we are covered if there are any unexpected health issues with our dog.
Insurer: Pets Best
By: Lori
I wouldn’t have believed this until it happened to me!
After procuring this insurance for my 10 month old dog and waiting the initial 14 days before taking him into the vet (because after reading reviews, taking him sooner might result in a denial of my claim, even though I’m paying for it!). I submitted the claim for the vet visit (we purchased this insurance so that we can afford to have a dog and be able to give him the necessary care he needs). They wanted his medical records for the last YEAR (he’s 10 months old! And I’m sure the first two months before I even got him he wasn’t taken to a vet to begin with). I got the vet records from who else… the ASPCA where we took him to get him neutered where I’ve been a member for years! And my claim was denied because they didn’t get the records for the full year!!! All that’s going to happen is their team is going to reply with “ We are sending this over to our team for review now. In the meantime, please give us a call at 1-866-204-6764 so we may discuss your account in greater detail.” which is not satisfactory when you are STEALING my money! I can’t even find where to cancel this thieving policy and now I’m cancelling my ASPCA membership as well. I’m going to find a company that puts pets and their people before their greed!
Insurer: ASPCA
By: April G
Never approve claims
Very difficult process and harder to claims approved than other providers.
Insurer: Figo
By: Linda
Easy to navigate web site.
Easy to navigate web site. Very prompt in processing claims. Very detailed on claims.
Insurer: Embrace
By: John V.
Sonnet Insurance
it was a great company at the beginning, I was paying 150 a month for full coverage, then I added another vehicle price went up to 350/month. then things took a turn for the worse, I canceled one insurance, the $200 one, Do you think they would take that off? no, they took off the $150 and made me pay the 200 a month (truck). So I canceled with them and they said they couldn't cancel my insurance because they needed to know which company I was going with next, I said that is none of their business. So they continued my insurance for a couple of more months then said I owed them money and took me to collections. Do Not Use This Company, they will pick and choose who to wreck their future insurance policy.
Insurer: Sonnet
By: Kimberley Ayles-McKay
YOU WILL BE GLAD YOU DID
EMBRACE is the best Pet insurance any one can ever get. They are always their for you - they have never denied any of my claims in the past 11 years and my 14 year old dog has had a lot of health issues. You can go to any Hospital or any Doctor of your choice. The team of employees are very compassionate and caring.
Insurer: Embrace
By: L Franchi
Good bye Kizzy
Everything was taken care of efficiently and with empathy.
Insurer: Embrace
By: Susan Card
I gave them one star because they…
I gave them one star because they didn't have anything less than this. It has been a complete nightmare with my claim that was well over $1,000 to take care of my pet. They insist that there are medical records that are required and I keep telling them and informing them that what they're asking me or what they want from me does not exist there are no medical records from a vet that they believe I had taken her to. I really thought that we were going to be able to work it out I've been on the phone with them every other day for the last 4 weeks and every time I get off the phone call I am guaranteed that they will now continue the processing and I will get my refund but that still doesn't happen so I'm going to cancel with spot insurance
Insurer: Spot
By: Brent Cortes
If I could give zero stars I would
If I could give zero stars I would. This insurance does not cover anything. If you are looking to pay monthly and not receive anything when your pet has an injury then this insurance is ideal for you. They will find any loophole in their policies to not cover you. If you are a USAA member avoid this insurance at all costs. Even my dog was upset that there isn’t a zero star option.
Insurer: Embrace
By: Lance Frazer
Claim completion has really gone downhill
I used to submit a claim and it would be complete within a few days. Currently I am still waiting on a claim I filed January 24th. It is February 15th.
Insurer: Pets Best
By: Brandy Downs