224,903+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,903 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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First time I sent in a claim and it was…
First time I sent in a claim and it was so easy and you responded, paid immediately! Thank you
Insurer: Spot
By: Donna Jett
prompt refund
Great customer services. Easy to file claim.
Insurer: Spot
By: Margaret Seufert
Accuracy....completion of claim in a…
Accuracy....completion of claim in a timely manner....ease of filing a claim
Insurer: Spot
By: Laura Bondurant
Great Service Just recommended SPOT to a person in…
Just recommended SPOT to a person in the pet store. Great, quick service and easy app to follow. Our refund was handled in a timely fashion.
Insurer: Spot
By: Marsha Rouse
I’m so grateful be back with spot there…
I’m so grateful be back with spot there customer service excellence I have no problems with staff specially Ty to Niki
Insurer: Spot
By: Karen Edwards
Great user friendly website for claims
I pay monthly, but I've already gotten back a lot of my monthly fees due to my dog having liver enzyme issues.
Insurer: Spot
By: Paula Jimenez
When you need the insurance you’ve been paying for the most, Healthy Paws does this
I’ve had Healthy Paws insurance for my cat for 10-years, despite the premiums going up every single year. Last year’s increase was a full 20%. For years I’ve had a $500 deductible and 90% reimbursement rate. Last December, the month prior to renewal in January, the company unilaterally decreased the reimbursement rate to 70%. Their explanation for this was that “older pets sometimes needing more vet care”. Which is code for, “We’re increasing your premium by 20%, reducing your reimbursement rate, and you’re stuck with us because your pet has a pre-existing condition no other insurance will cover and we’ll just make sure we make more profit than we have to pay out”. It’s a disgusting and should be criminal act of profiteering. Fortunately for Healthy Paws, because I know all they care about is their profit margins, my cat has an aggressive form of cancer and pretty soon they won’t have to worry about reimbursing me for anymore vet care because she’ll be dead. At a time in her life when I’ll need to provide her with vet care in order to just be as comfortable as she can, I now have to factor in what I can and cannot afford for her care because her insurance company is more concerned about squeezing out every penny by refusing to reimburse me at the rate I contracted for and have been paying higher premiums for every year for a decade. It’s absolutely disgusting. Avoid this company at all cost.
Insurer: Healthy Paws
By: Diane Johnson
Submitting bills was easy
Submitting bills was easy. Payment was prompt.
Insurer: Fetch
By: Margaret E
Signing up for Pet Insurance
Easy sign up process
Insurer: Nationwide
By: Marilyn Mozina
Ease of enrollment
Ease of enrollment. Had SPOT prior to this it was a fantastic experience. Would highly recommend this insurance.
Insurer: Spot
By: William Maurer