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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

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Verified September 18, 2024

The whole process of filing a claim is…

The whole process of filing a claim is easy to navigate

Insurer: Embrace

By: Bernice

September 18, 2024

BEWARE of price increases…

Until this year I would've recommended Trupanion, but this year my monthly rates have increased almost 50% despite making no claims. It's amazing the company can claim that prices won't increase based on pet age and number of claims, but you can bet they'll find another reason. Talked to someone in customer service who told me my rate went down last year by 2.25% like I'm supposed to be grateful. A 50% premium jump makes it impossible to continue to be a customer with the company and my dog is only 3. Couldn't be more disappointed.

Insurer: Trupanion Canada

By: Terry Anstey

September 18, 2024

cliams people got back to me fast

cliams people got back to me fast

Insurer: Embrace

By: Bob Metcalf

Verified September 18, 2024

satisfied so far

satisfied so far So far so good with SPOT. I have 12 cats and all of them have either an illness/accident or accident only plan with SPOT because I work for NYC and I get 10% off plus another 10% off with multi-pet discount. So far I only submitted few claims for one of my cats and SPOT has reimbursed on all of the claims and the processing time was very good as well.

Insurer: Spot

By: Jenny Fu

September 18, 2024

I have submitted the same claim for my…

I have submitted the same claim for my dogs pancreas medications for about a year without any problems or issues getting paid. I submitted the same original paperwork since last year on 8-9-24 and re submitted everything again on 9--9-24! It already takes 45 days to get paid back. I spend $700 a month and this time its going to take over 90 days to get any money back. This time the process was terrible. I called into customer service twice, the first person who helped me was not very friendly and I feel she made the issue take longer on purpose! I would cancel my policy and go to another company if it were not for my dogs pre existing conditions!!! I referred two clients to you guys the past month and wish I would not have! The entire claim process for this was a joke & I am the one paying for it (still will not get my reimbursement for another 45 days!)

Insurer: Pets Best

By: Lance Eberly

Verified September 18, 2024

Very thankful for Spot Insurance

My dog recently had a sudden injury and I wasn't sure how this process would work because I've never had insurance for my pets before. Spot insurance made it very easy to submit claims and check on the status of those claims so that I always knew what was going on. They also reimbursed the medical claims quickly so I could get the care my pet needed without stressing over the money. I'm very thankful to have Spot insurance for all my dogs and I definitely recommend them to everyone who has pets.

Insurer: Spot

By: AUTUMN SCHWEICKERT

Verified September 18, 2024

Fast and easy to submit a claim

Fast and easy to submit a claim. Paid almost the entire claim!!

Insurer: Pumpkin

By: Diane D

September 18, 2024

Easy to use

We have had our puppy 3 months and used it twice. Easy to submit claims. Everything processed quickly.

Insurer: Embrace

By: Cam

Verified September 18, 2024

Really great pet insurance

Really great pet insurance. It took only few days after I filed a claim to issue a check. Highly recommended

Insurer: Spot

By: Donnie K

September 18, 2024

I have 5 pomeranians

I have 5 pomeranians and are all covered through embrace. I don't submit many claims because I take care of my pups very well. But the times I have the process to submit a claim was so smooth and easy. They keep me updated and I can also keep track on the app. My claims were approved in a timely manner and they offer direct deposit. The prices are great and the customer service is good too. As far as insurances go I am very pleased with embrace.

Insurer: Embrace

By: Fatima Farias

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